[asterisk-bugs] [JIRA] (ASTERISK-30155) Asterisk CLI is not always responsive

[Joshua C. Colp (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-30155?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=259790#comment-259790 ] 

Joshua C. Colp commented on ASTERISK-30155:
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We suspect that you have a deadlock occurring within Asterisk. Please follow the instructions on the wiki [1] for obtaining debug relevant to a deadlock. Once you have that information, attach it to the issue. Be sure the instructions are followed exactly as the debug may otherwise not be useful.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace#GettingaBacktrace-GettingInformationForADeadlock



> Asterisk CLI is not always responsive
> -------------------------------------
>
>                 Key: ASTERISK-30155
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-30155
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Core/Platform
>    Affects Versions: 18.6.0
>         Environment: RedHat Linux
>            Reporter: Spilios Georgakopoulos
>            Severity: Major
>
> Hello,
> We have built a Voicemail platform for Telecom services in a Telecom Client based on Asterisk (18.6) and Opensips (3.1.0).
> Sometimes, when we execute the command "asterisk -rx 'core show channels'", it returns nothing. The service is up and running without facing any issue. This issue was reproduced on the test environment, but no logs were produced. 
> Have you ever faced the same problem?
> We need your support since it is a production issue and affects the service.
> Br,
> Spilios G.



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