[asterisk-bugs] [JIRA] (ASTERISK-30130) AMI "Event: AgentComplete" is sometimes missing data when channel is hung up by AMI

[Kristian Høgh (JIRA)]

Kristian Høgh created ASTERISK-30130:
----------------------------------------

             Summary: AMI "Event: AgentComplete" is sometimes missing data when channel is hung up by AMI
                 Key: ASTERISK-30130
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-30130
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_queue
    Affects Versions: 18.13.0, GIT
            Reporter: Kristian Høgh


I call a queue and answers the call.
>From AMI I send "Action: Hangup" on the agents channel.
Sometimes the AMI "Event: AgentComplete" is incomplete.

Bad:
Event: AgentComplete
Privilege: agent,all
Timestamp: 1657183503.744112
Queue: q-8652-88
Interface: SIP/202 at hpbx
MemberName: 202
HoldTime: 3
TalkTime: 17
Reason: caller

Good:
Event: AgentComplete
Privilege: agent,all
Timestamp: 1657183715.561605
Channel: SIP/hpbx-0000000c
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 201
CallerIDName: 201
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: da
AccountCode:
Context: queue
Exten: s
Priority: 40
Uniqueid: 1657183708.12
Linkedid: 1657183708.12
Queue: q-8652-88
Interface: SIP/202 at hpbx
MemberName: 202
HoldTime: 2
TalkTime: 5
Reason: caller




--
This message was sent by Atlassian JIRA
(v6.2#6252)