[asterisk-bugs] [JIRA] (ASTERISK-29880) PJSIP queues reach limits

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-29880?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=257837#comment-257837 ] 

Asterisk Team commented on ASTERISK-29880:
------------------------------------------

We appreciate the difficulties you are facing, however information request type issues would be better served in a different forum.

The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors.

If this issue is actually a bug please use the Bug issue type instead.

Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

> PJSIP queues reach limits
> -------------------------
>
>                 Key: ASTERISK-29880
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29880
>             Project: Asterisk
>          Issue Type: Information Request
>      Security Level: None
>          Components: pjproject/pjsip
>    Affects Versions: 18.6.0
>         Environment: RedHat Linux
>            Reporter: Spilios Georgakopoulos
>            Severity: Blocker
>
> Hello,
> we have built a Voicemail platform for Telecom services based on Asterisk (18.6) and Opensips (3.1.0). Below you can find some details for architecture:
> •	SIP signaling from Core Network
> •	2 proxy opensips VMs for the incoming calls (load balancer to asterisk VMs) and outgoing calls 
> •	3 asterisk VMs for handling the calls with built dialplans based on phpagi (asterisk conf files and PHP-AGI files) – We call phpagi scripts to call procedures from the DB or for some other processes.
> •	The Data for user settings are stored in external DB (ORACLE in different VM)
> •	The data for file storage (voicemails etc.) are stored in NFS
> We have (and still are) faced serious problems in the service (in queues of PSSIP processor) , when we transfer more traffic from the core system, without this traffic being so huge in order to justify the problems in the voicemail service. The resources of Asterisk have 12 CPU cores, 32GB RAM without reaching above the 50% when the problem occurs.
> This causes delays in call processing and the problem is increasing until the service cannot support any call. During this problem, the active calls in Asterisk are increasing when the queues are reaching the limit. (we have not any issue until ~100 active calls/Asterisk).
> Have you ever faced the same problems?
> Br,
> Spilios G.



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