[asterisk-bugs] [JIRA] (ASTERISK-29796) app_queue: Invalid agents status on queues.

Asterisk Team (JIRA) noreply at issues.asterisk.org
Wed Jan 19 14:23:07 CST 2022


    [ https://issues.asterisk.org/jira/browse/ASTERISK-29796?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=257782#comment-257782 ] 

Asterisk Team commented on ASTERISK-29796:
------------------------------------------

This issue has been reopened as a result of your commenting on it as the reporter. It will be triaged once again as applicable.

> app_queue: Invalid agents status on queues.
> -------------------------------------------
>
>                 Key: ASTERISK-29796
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29796
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 18.8.0
>         Environment: CentOS Linux release 7.9.2009
>            Reporter: Jose Miguel Rivera
>            Severity: Major
>
> After updating Asterisk to version 18.8.0, the status of the agents started changing randomly. Available agents started showing it as In Use or Unavailable. Additionally, disconnecting agents or login out agents made others' status unavailable.
> My first impression is that the issue is related to the fix in the link below because it is the only change on queues mentioned in this version.
> ASTERISK-29578



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