[asterisk-bugs] [JIRA] (ASTERISK-29657) Asterisk queue stops or hangs

[Noppakoon Khamklin (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-29657?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=256517#comment-256517 ] 

Noppakoon Khamklin commented on ASTERISK-29657:
-----------------------------------------------

If we replace that stripped asterisk file with non-stripped version, will this work to get the proper backtrace?  I hope it is just that single file only to be replaced.  Is it possible for  you to send me that non-stripped asterisk version?  I will do some tests in the testing environment and if it has no impact, we can deploy in the customer production server with safe_asterisk startup.

> Asterisk queue stops or hangs
> -----------------------------
>
>                 Key: ASTERISK-29657
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29657
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 16.7.0
>            Reporter: Noppakoon Khamklin
>            Assignee: Noppakoon Khamklin
>            Severity: Critical
>         Attachments: asterisk-backtrace.zip
>
>
> Asterisk can accept new incoming calls with IVR.  Whenever the caller goes to any queues, the caller doesn't hear music on hold and the queue member's phone doesn't ring at all.
> From the console, the "queue show" command doesn't return the output and the "core show channels" shows many many channels.
> To temporarily solve this problem, the asterisk must be restarted then it comes back to normal.



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