[asterisk-bugs] [JIRA] (ASTERISK-29657) Asterisk queue stops or hangs

[Noppakoon Khamklin (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-29657?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=256404#comment-256404 ] 

Noppakoon Khamklin commented on ASTERISK-29657:
-----------------------------------------------

Yesterday we upgraded the asterisk to 16.16.  Is this version the latest one in 16 branch?  The customer will monitor the problem and respond back to me.

Regarding to the backtrace, we followed the instruction there to generate this backtrace with:
# /var/lib/asterisk/scripts/ast_coredumper --running --no-default-search

Is that correct? Else pls suggest.

> Asterisk queue stops or hangs
> -----------------------------
>
>                 Key: ASTERISK-29657
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29657
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 16.7.0
>            Reporter: Noppakoon Khamklin
>            Assignee: Noppakoon Khamklin
>            Severity: Critical
>         Attachments: asterisk-backtrace.zip
>
>
> Asterisk can accept new incoming calls with IVR.  Whenever the caller goes to any queues, the caller doesn't hear music on hold and the queue member's phone doesn't ring at all.
> From the console, the "queue show" command doesn't return the output and the "core show channels" shows many many channels.
> To temporarily solve this problem, the asterisk must be restarted then it comes back to normal.



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