[asterisk-bugs] [JIRA] (ASTERISK-29658) app_queue: Multiple members in same queue with same state interface don't work

[Joshua C. Colp (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-29658?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Joshua C. Colp updated ASTERISK-29658:
--------------------------------------

    Summary: app_queue: Multiple members in same queue with same state interface don't work  (was: Queue does not sync state with hints on local channels)

> app_queue: Multiple members in same queue with same state interface don't work
> ------------------------------------------------------------------------------
>
>                 Key: ASTERISK-29658
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29658
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 18.6.0
>         Environment: CentOs Stream
>            Reporter: Bill Kervaski
>            Severity: Major
>         Attachments: debug_log.txt
>
>
> Here is an Asterisk 18.6.0 setup that perfectly duplicates the issue, it's very easily reproducible.
> It's running on CentOs Stream (latest) and compiled with only "-with-jansson-bundled".
> The local queue member will only update its state when you change the timestamp of queues.conf and reload the members:
> touch queues.conf; asterisk -rx "queue reload members" (the "refresh" fix)
> core show hints
> > 801 at default         : PJSIP/801             State:**InUse&Ringing**   Presence:not_set         Watchers  2
> > 800 at default         : PJSIP/800             State:Idle            Presence:not_set         Watchers  0
> > 802 at default         : PJSIP/802             State:Idle            Presence:not_set         Watchers  0
> queue show 200
> > 200 has 1 calls (max unlimited) in 'ringall' strategy (0s holdtime, 0s talktime), W:0, C:0, A:3, SL:0.0%, SL2:0.0% within 0s
> >    Members: 
> >       801 (Local/801 at local from hint:801 at default) (ringinuse enabled) (**Ring+Inuse**) has taken no calls yet
> >       801 (PJSIP/801 from hint:801 at default) (ringinuse enabled) (**Not in use**) has taken no calls yet
> >    Callers: 
> >       1. PJSIP/801-0000000c (wait: 0:05, prio: 0)
> Just as a footnote, if you answer ...
> > 200 has 0 calls (max unlimited) in 'ringall' strategy (1s holdtime, 0s talktime), W:0, C:0, A:4, SL:0.0%, SL2:0.0% within 0s
> >    Members: 
> >       801 (Local/801 at local from hint:801 at default) (ringinuse enabled) (**On Hold**) has taken no calls yet
> >       801 (PJSIP/801 from hint:801 at default) (ringinuse enabled) (in call) (**Not in use**) has taken no calls yet
> >    No Callers
> ... and then run the "refresh" fix ...
> > 200 has 0 calls (max unlimited) in 'ringall' strategy (1s holdtime, 16s talktime), W:0, C:1, A:4, SL:0.0%, SL2:0.0% within 0s
> >    Members: 
> >       801 (Local/801 at local from hint:801 at default) (ringinuse enabled) (**On Hold**) has taken no calls yet
> >       801 (PJSIP/801 from hint:801 at default) (ringinuse enabled) (**On Hold**) has taken no calls yet
> >    No Callers
> ... everything syncs up properly.
> queues.conf
> > [general]
> > 
> > [200]
> > member=>PJSIP/801,,801,hint:801 at default
> > member=>Local/801 at local,,801,hint:801 at default
> extensions.conf
> > [general]
> > 
> > [default]
> > exten => s,1,Playback(beep)
> > exten => s,n,Wait(30)
> > exten => s,n,Hangup
> > 
> > exten => _8XX,1,Dial(PJSIP/${EXTEN}&Local/${EXTEN}@local)
> > 
> > exten => 200,1,Queue(200)
> > 
> > exten => 800,hint,PJSIP/800
> > exten => 801,hint,PJSIP/801
> > exten => 802,hint,PJSIP/802
> > 
> > [local]
> > exten => _8XX,1(start),NoOp( *** ${EXTEN} *** )
> > exten => _8XX,n,Wait(3)
> > exten => _8XX,n,Goto(start)
> pjsip.conf
> > [global]
> > 
> > [default-udp-transport]
> > type=transport
> > protocol=udp
> > bind=0.0.0.0
> pjsip_wizard.conf
> > [extension](!)
> > type=wizard
> > accepts_auth=yes
> > accepts_registrations=yes
> > endpoint/disallow=all
> > endpoint/allow=g722
> > aor/max_contacts=1
> > aor/remove_existing=yes
> > 
> > [800](extension)
> > endpoint/transport=default-udp-transport
> > endpoint/context=default
> > inbound_auth/username=800
> > inbound_auth/password=800
> > 
> > [801](extension)
> > endpoint/transport=default-udp-transport
> > endpoint/context=default
> > inbound_auth/username=801
> > inbound_auth/password=801
> > 
> > [802](extension)
> > endpoint/transport=default-udp-transport
> > endpoint/context=default
> > inbound_auth/username=802
> > inbound_auth/password=802



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