[asterisk-bugs] [JIRA] (ASTERISK-29657) Asterisk queue stops or hangs

[George Joseph (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-29657?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=256332#comment-256332 ] 

George Joseph commented on ASTERISK-29657:
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It appears the bug you have submitted is against a rather old version of a supported branch of Asterisk. There have been many issues fixed between the version you are using and the current version of your branch. Please test with the latest version in your Asterisk branch and report whether the issue persists.

Please see the Asterisk Versions [1] wiki page for info on which versions of Asterisk are supported.
[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Versions



> Asterisk queue stops or hangs
> -----------------------------
>
>                 Key: ASTERISK-29657
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29657
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 16.7.0
>            Reporter: Noppakoon Khamklin
>            Severity: Critical
>         Attachments: asterisk-backtrace.zip
>
>
> Asterisk can accept new incoming calls with IVR.  Whenever the caller goes to any queues, the caller doesn't hear music on hold and the queue member's phone doesn't ring at all.
> From the console, the "queue show" command doesn't return the output and the "core show channels" shows many many channels.
> To temporarily solve this problem, the asterisk must be restarted then it comes back to normal.



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