[asterisk-bugs] [JIRA] (ASTERISK-29657) Asterisk queue stops or hangs

Noppakoon Khamklin (JIRA) noreply at issues.asterisk.org
Wed Sep 15 21:00:34 CDT 2021


     [ https://issues.asterisk.org/jira/browse/ASTERISK-29657?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Noppakoon Khamklin updated ASTERISK-29657:
------------------------------------------

    Attachment: asterisk-backtrace.zip

Here is the asterisk backtrace file.

> Asterisk queue stops or hangs
> -----------------------------
>
>                 Key: ASTERISK-29657
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29657
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 16.7.0
>            Reporter: Noppakoon Khamklin
>            Severity: Critical
>         Attachments: asterisk-backtrace.zip
>
>
> Asterisk can accept new incoming calls with IVR.  Whenever the caller goes to any queues, the caller doesn't hear music on hold and the queue member's phone doesn't ring at all.
> From the console, the "queue show" command doesn't return the output and the "core show channels" shows many many channels.
> To temporarily solve this problem, the asterisk must be restarted then it comes back to normal.



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