[asterisk-bugs] [JIRA] (ASTERISK-29642) Does UDP error causes high peer latency?

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-29642?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=256283#comment-256283 ] 

Asterisk Team commented on ASTERISK-29642:
------------------------------------------

We appreciate the difficulties you are facing, however information request type issues would be better served in a different forum.

The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors.

If this issue is actually a bug please use the Bug issue type instead.

Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

> Does UDP error causes high peer latency?
> ----------------------------------------
>
>                 Key: ASTERISK-29642
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29642
>             Project: Asterisk
>          Issue Type: Information Request
>      Security Level: None
>          Components: Applications/General
>    Affects Versions: 16.12.0
>         Environment: CentOS Linux 8 (Core)
>            Reporter: Robert Peregrin
>            Severity: Major
>
> We are experiencing very high peer latency between our Media Gateways (running ASTERISK) and Genesys OCS Servers and Opensips Server. The latency is going above 5 seconds and sometimes even reaching 20 seconds. In the worst case, it even become totally disconnected/unreachable.
> We have done many adjustments in Network side to separate the voice traffic from other traffic but to no avail.
> Our Network Team has noticed the below errors in Grafana and they are saying that this is the cause of the high peer latency.
> 1. InErrors - UDP datagrams that could bot be delivered to an application
> 2. NoPorts - UDP datagrams received on a port with no listener.
> May we ask for help to check what if the Grafana errors is really related to the peer latency?
> We are experiencing this issue very frequently. Restart of ASTERISK service does not help. We would appreciate any recommended steps to investigate on the high peer latency.  



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