[asterisk-bugs] [JIRA] (ASTERISK-29639) app_voicemail: Voicemail message playback ignores tz setting

[Luke Escude (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-29639?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=256254#comment-256254 ] 

Luke Escude commented on ASTERISK-29639:
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Hey Sean, you're correct, that's one we set up years ago during the initial creation of our platform.

I realize now those definitions in zonemessages are actually just labels. I will close this ticket now.

For anyone else's reference: The tz= parameter must match a label that is defined in [zonemessages] with a proper timezone syntax that Asterisk expects. You cannot simply set tz to a true Unix tz name.

> app_voicemail: Voicemail message playback ignores tz setting
> ------------------------------------------------------------
>
>                 Key: ASTERISK-29639
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29639
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_voicemail/ODBC
>    Affects Versions: 16.20.0
>            Reporter: Luke Escude
>            Severity: Major
>
> Hello! Our setup for Voicemail uses voicemail.conf for configuration, and ODBC storage for the backend.
> Here is our voicemail.conf (abbreviated)
> [zonemessages]
> global=America/Chicago|'vm-received' Q 'digits/at' IMP
> ... more definitions
> [voicemail-context]
> 391 => 1234,English Cancel VM,,,tz=America/Chicago|hidefromdir=yes|saycid=yes|envelope=yes|delete=no|
> ... more mailboxes
> You can see "global" is set to America/Chicago, and tz on the box is also America/Chicago, but the playback is in UTC (the server default timezone).



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