[asterisk-bugs] [JIRA] (ASTERISK-29367) Core Reload causes voicemail taskprocessor overload

[Luke Escude (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-29367?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=254330#comment-254330 ] 

Luke Escude edited comment on ASTERISK-29367 at 3/25/21 4:08 PM:
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Just figured it out... the "pollmailboxes" option is causing it. I have pollmailboxes=yes, with a pollfreq of 60, because I believe at some point (years ago) MWI wasn't working properly without it.

Does this qualify as a bug with pollmailboxes, or should I just avoid using that option?

EDIT: Interestingly, the app_voicemail taskprocessor is being used absolutely 0 now.... Even though MWI is working just fine. I have no idea why we ever needed to use pollmailboxes...


was (Author: lukeescude):
Just figured it out... the "pollmailboxes" option is causing it. I have pollmailboxes=yes, with a pollfreq of 60, because I believe at some point (years ago) MWI wasn't working properly without it.

Does this qualify as a bug with pollmailboxes, or should I just avoid using that option?

> Core Reload causes voicemail taskprocessor overload
> ---------------------------------------------------
>
>                 Key: ASTERISK-29367
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29367
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_voicemail
>    Affects Versions: 16.14.0
>         Environment: Centos 7 x64
>            Reporter: Luke Escude
>            Assignee: Unassigned
>
> We have the default taskprocessor queue size configured for VM: Low is 450, High is 500.
> We have a higher-volume instance (typically around 35 simul calls at 11am on weekdays) of Asterisk 16.14 that appears to be hitting the high water mark whenever a Core Reload occurs.
> I'm looking around to try and find out what exactly the Voicemail module is doing but I can't find any diagnostic commands to run for you guys.
> There are only like maybe 30 voicemail boxes configured for this system. Additionally, the following parameters in voicemail.conf exist:
> {noformat}
> pollmailboxes=yes
> pollfreq=60
> maxsecs=600
> maxsilence=10
> minsecs=1
> serveremail=no-reply at domain
> attach=yes
> fromstring=From
> emailsubject=New Voicemail
> emailbody=Body
> externnotify=sh /primevox_scripts/voicemail_notify.sh
> externpassnotify=sh /primevox_scripts/update_vm_password.sh
> odbcstorage=vmodbc
> odbctable=vm_table
> {noformat}
> So we're using ODBC for voicemail storage. Newest MariaDB Connector and UnixODBC 2.3.9 compiled.



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