[asterisk-bugs] [JIRA] (ASTERISK-29367) Core Reload causes voicemail taskprocessor overload

[George Joseph (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-29367?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

George Joseph updated ASTERISK-29367:
-------------------------------------

    Assignee: Luke Escude  (was: Unassigned)
      Status: Waiting for Feedback  (was: Triage)

We're talking about this taskprocessor right...
{code}
*CLI> core show taskprocessors

Processor                                                               Processed   In Queue  Max Depth  Low water High water
app_voicemail                                                                   0          0          0        450        500
{code}

Something is familiar about this issue so I'm going to have to investigate a but more to jog my memory.  In the mean time, would it be possible to upgrade to 18 and see if you still have the issue?   Lots of plumbing changed in app_voicemail in 18, including splitting out odbc and imap support into their own modules.  



> Core Reload causes voicemail taskprocessor overload
> ---------------------------------------------------
>
>                 Key: ASTERISK-29367
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29367
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_voicemail
>    Affects Versions: 16.14.0
>         Environment: Centos 7 x64
>            Reporter: Luke Escude
>            Assignee: Luke Escude
>
> We have the default taskprocessor queue size configured for VM: Low is 450, High is 500.
> We have a higher-volume instance (typically around 35 simul calls at 11am on weekdays) of Asterisk 16.14 that appears to be hitting the high water mark whenever a Core Reload occurs.
> I'm looking around to try and find out what exactly the Voicemail module is doing but I can't find any diagnostic commands to run for you guys.
> There are only like maybe 30 voicemail boxes configured for this system. Additionally, the following parameters in voicemail.conf exist:
> {noformat}
> pollmailboxes=yes
> pollfreq=60
> maxsecs=600
> maxsilence=10
> minsecs=1
> serveremail=no-reply at domain
> attach=yes
> fromstring=From
> emailsubject=New Voicemail
> emailbody=Body
> externnotify=sh /primevox_scripts/voicemail_notify.sh
> externpassnotify=sh /primevox_scripts/update_vm_password.sh
> odbcstorage=vmodbc
> odbctable=vm_table
> {noformat}
> So we're using ODBC for voicemail storage. Newest MariaDB Connector and UnixODBC 2.3.9 compiled.



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