[asterisk-bugs] [JIRA] (ASTERISK-15511) [patch] New AgentTransfer manager event with extended transfer information

[Sean Bright (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-15511?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Sean Bright updated ASTERISK-15511:
-----------------------------------

    Summary: [patch] New AgentTransfer manager event with extended transfer information  (was: [Patch] New AgentTransfer manager event with extended transfer information)

> [patch] New AgentTransfer manager event with extended transfer information
> --------------------------------------------------------------------------
>
>                 Key: ASTERISK-15511
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-15511
>             Project: Asterisk
>          Issue Type: New Feature
>          Components: Applications/app_queue
>            Reporter: Miguel Paolino
>            Severity: Major
>              Labels: patch
>         Attachments: app_queue_1.6.c.diff, manager.c.patch
>
>
> This trivial patch adds a manager interface event 'AgentTransfer' with available information on queue call's transfers. Today only blind transfers are "logged" to manager interface using the AgentComplete event enabled by "eventwhencalled = yes" option in queues.conf file. This patch adds a new event with info that is already logged to queue.log and is necessary for online monitoring of agents, specially in case of attended transfers. 
> This event is enabled by the option "eventwhencalled = yes" in queues.conf (defaults to disabled).
> It has been tested only on limited environment.
> ****** ADDITIONAL INFORMATION ******
> Current sample blind transfer logging:
> Event: AgentComplete
> Privilege: agent,all
> Queue: demo
> Uniqueid: 1264432102.0
> Channel: SIP/200-00000001
> Member: SIP/200
> MemberName: SIP/200
> HoldTime: 1
> TalkTime: 4
> Reason: transfer
> Sample new event w/attended transfer:
> Event: AgentTransfer
> Privilege: agent,all
> Queue: demo
> Uniqueid: 1264430960.18
> MemberName: SIP/200
> Extension: 11
> Context: demo
> HoldTime: 0
> TalkTime: 27
> Type: attended
> Sample new event w/blind transfer:
> Event: AgentTransfer
> Privilege: agent,all
> Queue: demo
> Uniqueid: 1264432102.0
> MemberName: SIP/200
> Extension: 100
> Context: demo
> HoldTime: 1
> TalkTime: 4
> Type: blind



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