[asterisk-bugs] [JIRA] (ASTERISK-29367) Core Reload causes voicemail taskprocessor overload

[Sean Bright (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-29367?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=254297#comment-254297 ] 

Sean Bright edited comment on ASTERISK-29367 at 3/23/21 12:31 PM:
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app_voicemail uses only 1 taskprocessor and that's for mwi notification.  You say 30 mailboxes but how many subscriptions do those mailboxes have?  Does the taskprocessor clear by itself and how long does it take?

You can run {{pjsip show subscriptions inbound like message-summary}} to see how many mailbox subscriptions there are.


was (Author: gtj):
app_vopicemail uses only 1 taskprocessor and that's for mwi notification.  You say 30 mailboxes but how many subscriptions do those mailboxes have?  Does the taskprocessor clear by itself and how long does it take?

You can run {{pjsip show subscriptions inbound like message-summary}} to see how many mailbox subscriptions there are.

> Core Reload causes voicemail taskprocessor overload
> ---------------------------------------------------
>
>                 Key: ASTERISK-29367
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29367
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_voicemail
>    Affects Versions: 16.14.0
>         Environment: Centos 7 x64
>            Reporter: Luke Escude
>            Assignee: Luke Escude
>
> We have the default taskprocessor queue size configured for VM: Low is 450, High is 500.
> We have a higher-volume instance (typically around 35 simul calls at 11am on weekdays) of Asterisk 16.14 that appears to be hitting the high water mark whenever a Core Reload occurs.
> I'm looking around to try and find out what exactly the Voicemail module is doing but I can't find any diagnostic commands to run for you guys.
> There are only like maybe 30 voicemail boxes configured for this system. Additionally, the following parameters in voicemail.conf exist:
> {noformat}
> pollmailboxes=yes
> pollfreq=60
> maxsecs=600
> maxsilence=10
> minsecs=1
> serveremail=no-reply at domain
> attach=yes
> fromstring=From
> emailsubject=New Voicemail
> emailbody=Body
> externnotify=sh /primevox_scripts/voicemail_notify.sh
> externpassnotify=sh /primevox_scripts/update_vm_password.sh
> odbcstorage=vmodbc
> odbctable=vm_table
> {noformat}
> So we're using ODBC for voicemail storage. Newest MariaDB Connector and UnixODBC 2.3.9 compiled.



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