[asterisk-bugs] [JIRA] (ASTERISK-29343) app_queue: Wrong order in queue_log when disconnect PJSIP call while on hold

[Edmond Dobrova (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-29343?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=254211#comment-254211 ] 

Edmond Dobrova commented on ASTERISK-29343:
-------------------------------------------

I just figure it out that it started to count hold time when transferring a call than ended hold time when doing another transfer call, so i have collected the debug information, where do i send the debug file?

> app_queue: Wrong order in queue_log when disconnect PJSIP call while on hold
> ----------------------------------------------------------------------------
>
>                 Key: ASTERISK-29343
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29343
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 16.5.1
>            Reporter: Edmond Dobrova
>            Assignee: Edmond Dobrova
>
> hi, i have switched from local channel to pjsip channel in the queue configuration, but i figure it out that the order is not correct on the pjsip, for example if i put my customer on hold and than the customer disconnects the call while on hold than this is the order that i get:
> Local Channel (this is correct):
> 1) CONNECT
> 2) HOLD
> 3) END HOLD
> 4) COMPLETE
> Pjsip:
> 1)CONNECT
> 2) HOLD
> 3)COMPLETE
> 4)END HOLD



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