[asterisk-bugs] [JIRA] (ASTERISK-29344) AMI Contact events getting dropped
Benjamin Keith Ford (JIRA)
noreply at issues.asterisk.org
Mon Mar 15 14:10:15 CDT 2021
[ https://issues.asterisk.org/jira/browse/ASTERISK-29344?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Benjamin Keith Ford updated ASTERISK-29344:
-------------------------------------------
Assignee: Brian J. Murrell (was: Unassigned)
Status: Waiting for Feedback (was: Triage)
Is the log file being generated? You can try rotating the logs as well to see if that starts outputting the information to the file. Make sure Asterisk is either restarted or you reload the logging configuration as well. You can also try starting Asterisk with a higher debug level ({{asterisk -cddddd}}) and see if that changes the results.
> AMI Contact events getting dropped
> ----------------------------------
>
> Key: ASTERISK-29344
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-29344
> Project: Asterisk
> Issue Type: Bug
> Security Level: None
> Components: General
> Affects Versions: 18.2.2
> Reporter: Brian J. Murrell
> Assignee: Brian J. Murrell
>
> I am experiencing what seems to be dropped AMI events, in particular when and endpoint registers. This doesn't happen all of the time, maybe about 10-20% of the time.
> Take for example this series of AMI events:
> {noformat}
> Thu Mar 11 19:15:06 EST 2021: Event: ChallengeSent
> Thu Mar 11 19:15:06 EST 2021: Privilege: security,all
> Thu Mar 11 19:15:06 EST 2021: Timestamp: 1615508106.775538
> Thu Mar 11 19:15:06 EST 2021: SystemName: pbx.example.com
> Thu Mar 11 19:15:06 EST 2021: EventTV: 2021-03-11T19:15:06.775-0500
> Thu Mar 11 19:15:06 EST 2021: Severity: Informational
> Thu Mar 11 19:15:06 EST 2021: Service: PJSIP
> Thu Mar 11 19:15:06 EST 2021: EventVersion: 1
> Thu Mar 11 19:15:06 EST 2021: AccountID: example_ep
> Thu Mar 11 19:15:06 EST 2021: SessionID: hIZfJDMpqE
> Thu Mar 11 19:15:06 EST 2021: LocalAddress: IPV4/TCP/10.75.22.8/5060
> Thu Mar 11 19:15:06 EST 2021: RemoteAddress: IPV4/TCP/10.75.22.32/50806
> Thu Mar 11 19:15:06 EST 2021: Challenge:
> Thu Mar 11 19:15:06 EST 2021:
> Thu Mar 11 19:15:06 EST 2021: Event: SuccessfulAuth
> Thu Mar 11 19:15:06 EST 2021: Privilege: security,all
> Thu Mar 11 19:15:06 EST 2021: Timestamp: 1615508106.857175
> Thu Mar 11 19:15:06 EST 2021: SystemName: pbx.example.com
> Thu Mar 11 19:15:06 EST 2021: EventTV: 2021-03-11T19:15:06.857-0500
> Thu Mar 11 19:15:06 EST 2021: Severity: Informational
> Thu Mar 11 19:15:06 EST 2021: Service: PJSIP
> Thu Mar 11 19:15:06 EST 2021: EventVersion: 1
> Thu Mar 11 19:15:06 EST 2021: AccountID: example_ep
> Thu Mar 11 19:15:06 EST 2021: SessionID: hIZfJDMpqE
> Thu Mar 11 19:15:06 EST 2021: LocalAddress: IPV4/TCP/10.75.22.8/5060
> Thu Mar 11 19:15:06 EST 2021: RemoteAddress: IPV4/TCP/10.75.22.32/50806
> Thu Mar 11 19:15:06 EST 2021: UsingPassword: 1
> Thu Mar 11 19:15:06 EST 2021:
> Thu Mar 11 19:15:06 EST 2021: Event: ContactStatus
> Thu Mar 11 19:15:06 EST 2021: Privilege: system,all
> Thu Mar 11 19:15:06 EST 2021: Timestamp: 1615508106.858452
> Thu Mar 11 19:15:06 EST 2021: SystemName: pbx.example.com
> Thu Mar 11 19:15:06 EST 2021: URI: sip:example_ep at 10.75.22.32:50806;transport=tcp;pn-type=firebase;app-id=[redacted];pn-tok=[redacted];pn-timeout=0;pn-silent=1
> Thu Mar 11 19:15:06 EST 2021: ContactStatus: NonQualified
> Thu Mar 11 19:15:06 EST 2021: AOR: example_ep
> Thu Mar 11 19:15:06 EST 2021: EndpointName: example_ep
> {noformat}
> We can see the endpoint being challenged and successfully authenticating followed by a ContactStatus event for the registration.
> Yet in this example:
> {noformat}
> Thu Mar 11 14:15:06 EST 2021: Event: ChallengeSent
> Thu Mar 11 14:15:06 EST 2021: Privilege: security,all
> Thu Mar 11 14:15:06 EST 2021: Timestamp: 1615490106.969337
> Thu Mar 11 14:15:06 EST 2021: SystemName: pbx.example.com
> Thu Mar 11 14:15:06 EST 2021: EventTV: 2021-03-11T14:15:06.969-0500
> Thu Mar 11 14:15:06 EST 2021: Severity: Informational
> Thu Mar 11 14:15:06 EST 2021: Service: PJSIP
> Thu Mar 11 14:15:06 EST 2021: EventVersion: 1
> Thu Mar 11 14:15:06 EST 2021: AccountID: example_ep
> Thu Mar 11 14:15:06 EST 2021: SessionID: hIZfJDMpqE
> Thu Mar 11 14:15:06 EST 2021: LocalAddress: IPV4/TCP/10.75.22.8/5060
> Thu Mar 11 14:15:06 EST 2021: RemoteAddress: IPV4/TCP/10.75.22.32/50328
> Thu Mar 11 14:15:06 EST 2021: Challenge:
> Thu Mar 11 14:15:06 EST 2021:
> Thu Mar 11 14:15:07 EST 2021: Event: SuccessfulAuth
> Thu Mar 11 14:15:07 EST 2021: Privilege: security,all
> Thu Mar 11 14:15:07 EST 2021: Timestamp: 1615490107.013907
> Thu Mar 11 14:15:07 EST 2021: SystemName: pbx.example.com
> Thu Mar 11 14:15:07 EST 2021: EventTV: 2021-03-11T14:15:07.013-0500
> Thu Mar 11 14:15:07 EST 2021: Severity: Informational
> Thu Mar 11 14:15:07 EST 2021: Service: PJSIP
> Thu Mar 11 14:15:07 EST 2021: EventVersion: 1
> Thu Mar 11 14:15:07 EST 2021: AccountID: example_ep
> Thu Mar 11 14:15:07 EST 2021: SessionID: hIZfJDMpqE
> Thu Mar 11 14:15:07 EST 2021: LocalAddress: IPV4/TCP/10.75.22.8/5060
> Thu Mar 11 14:15:07 EST 2021: RemoteAddress: IPV4/TCP/10.75.22.32/50328
> Thu Mar 11 14:15:07 EST 2021: UsingPassword: 1
> {noformat}
> There is the challenge and authentication events but no ContactStatus event. The endpoint definitely did register as can be seen in the console:
> {noformat}
> [Mar 11 14:15:02] VERBOSE[15685] asterisk.c: Remote UNIX connection
> [Mar 11 14:15:02] VERBOSE[494] asterisk.c: Remote UNIX connection disconnected
> [Mar 11 14:15:02] VERBOSE[498] manager.c: Manager 'myasterisk' logged on from 127.0.0.1
> [Mar 11 14:15:07] VERBOSE[538] res_pjsip_registrar.c: Added contact 'sip:example_ep at 10.75.22.32:50328;transport=tcp;pn-type=firebase;app-id=[redacted];pn-tok=[redacted];pn-timeout=0;pn-silent=1' to AOR 'example_ep' with expiration of 31536000 seconds
> [Mar 11 14:15:07] VERBOSE[538] res_pjsip_registrar.c: Removed contact 'sip:example_ep at 10.75.22.32:50252;transport=tcp;pn-type=firebase;app-id=[redacted];pn-tok=[redacted];pn-timeout=0;pn-silent=1' from AOR 'example_ep' due to remove existing
> [Mar 11 14:16:02] VERBOSE[498] manager.c: Manager 'myasterisk' logged off from 127.0.0.1
> {noformat}
> Which you can see happened within the connection to the manager.
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