[asterisk-bugs] [JIRA] (ASTERISK-29786) cdr.c: FRACK! causing crashes

[Joshua C. Colp (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-29786?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Joshua C. Colp updated ASTERISK-29786:
--------------------------------------

    Assignee: Jon Sparks
      Status: Waiting for Feedback  (was: Triage)

Please attach a full log file showing it, as well as describing what exactly you are doing with Asterisk.

> cdr.c: FRACK! causing crashes
> -----------------------------
>
>                 Key: ASTERISK-29786
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29786
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: CDR/General, Core/Stasis
>    Affects Versions: 18.6.0, 18.7.0, 18.7.1, 18.8.0
>            Reporter: Jon Sparks
>            Assignee: Jon Sparks
>
> We are running 18.8.0 and experiencing a couple strange crashes with Asterisk. Here are the fracks we are seeing. 
> {noformat}
> FRACK!, Failed assertion bad magic number 0x0 for object 0xffff80059bd8 (0) - channel.c - ast_waitfor_nandfds
> FRACK!, Failed assertion user_data is NULL (0) - cdr.c - handle_channel_snapshot_update_message - 2327/2334
> FRACK!, Failed assertion 0 (0) - cdr.c - handle_channel_snapshot_update_message - 2302
> FRACK!, Failed assertion strcasecmp(snapshot->base->name, cdr->party_a.snapshot->base->name) == 0 (0) - cdr.c -base_process_party_a - 1542
> {noformat}
> A few of the latest backtraces:
> {noformat}
> Got 12 backtrace records
> # 0: [0xaaaab64a1270] asterisk utils.c:2583 __ast_assert_failed()
> # 1: [0xaaaab64b7594] asterisk utils.h:708 _ast_assert()
> # 2: [0xaaaab64bb418] asterisk cdr.c:1545 base_process_party_a()
> # 3: [0xaaaab64be61c] asterisk cdr.c:2312 handle_channel_snapshot_update_message()
> # 4: [0xaaaab6468ad8] asterisk stasis_message_router.c:202 router_dispatch()
> # 5: [0xaaaab644caec] asterisk stasis.c:787 subscription_invoke()
> # 6: [0xaaaab644e514] asterisk stasis.c:1267 dispatch_exec_async()
> # 7: [0xaaaab6481b20] asterisk taskprocessor.c:1235 ast_taskprocessor_execute()
> # 8: [0xaaaab647e260] asterisk taskprocessor.c:201 default_tps_processing_function()
> # 9: [0xaaaab649db68] asterisk utils.c:1428 dummy_start()
> #10: [0xffff836614fc] libpthread.so.0 pthread_create.c:477 start_thread()
> #11: [0xffff8336d67c] libc.so.6 :0 clone()
> {noformat}
> {noformat}
> Got 12 backtrace records
> # 0: [0xaaaad2dc7270] asterisk utils.c:2583 __ast_assert_failed()
> # 1: [0xaaaad2c08178] asterisk astobj2.c:212 log_bad_ao2()
> # 2: [0xaaaad2c08270] asterisk astobj2.c:224 __ao2_lock()
> # 3: [0xaaaad2de4738] asterisk cdr.c:2328 handle_channel_snapshot_update_message()
> # 4: [0xaaaad2d8ead8] asterisk stasis_message_router.c:202 router_dispatch()
> # 5: [0xaaaad2d72aec] asterisk stasis.c:787 subscription_invoke()
> # 6: [0xaaaad2d74514] asterisk stasis.c:1267 dispatch_exec_async()
> # 7: [0xaaaad2da7b20] asterisk taskprocessor.c:1235 ast_taskprocessor_execute()
> # 8: [0xaaaad2da4260] asterisk taskprocessor.c:201 default_tps_processing_function()
> # 9: [0xaaaad2dc3b68] asterisk utils.c:1428 dummy_start()
> #10: [0xffff978f44fc] libpthread.so.0 pthread_create.c:477 start_thread()
> #11: [0xffff9760067c] libc.so.6 :0 clone()
> {noformat}
> {noformat}
> Got 11 backtrace records
> # 0: [0xaaaad2dc7270] asterisk utils.c:2583 __ast_assert_failed()
> # 1: [0xaaaad2ddd594] asterisk utils.h:708 _ast_assert()
> # 2: [0xaaaad2de458c] asterisk cdr.c:2302 handle_channel_snapshot_update_message()
> # 3: [0xaaaad2d8ead8] asterisk stasis_message_router.c:202 router_dispatch()
> # 4: [0xaaaad2d72aec] asterisk stasis.c:787 subscription_invoke()
> # 5: [0xaaaad2d74514] asterisk stasis.c:1267 dispatch_exec_async()
> # 6: [0xaaaad2da7b20] asterisk taskprocessor.c:1235 ast_taskprocessor_execute()
> # 7: [0xaaaad2da4260] asterisk taskprocessor.c:201 default_tps_processing_function()
> # 8: [0xaaaad2dc3b68] asterisk utils.c:1428 dummy_start()
> # 9: [0xffff978f44fc] libpthread.so.0 pthread_create.c:477 start_thread()
> #10: [0xffff9760067c] libc.so.6 :0 clone()
> {noformat}
> I’m seeing different issues with each frack. Two things I have noticed:
> When “Failed assertion strcasecmp” occurs it seems to wait until the last call ends and it does a core dump and acts like a graceful restart. 
> When “Failed assertion user_data is NULL” or “Failed assertion 0” occurs it is more likely the server will crash with active calls not graceful.
> I have yet to be able to reproduce it in our dev environment or find a root cause. In our prod environment the fracks were created 27,000 times in the last 24 hours. We believe it’s related to hangups with the stasis app.



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