[asterisk-bugs] [JIRA] (ASTERISK-29620) Changing queue strategy to Linear does not order agents properly

Luke Escude (JIRA) noreply at issues.asterisk.org
Fri Aug 27 17:00:33 CDT 2021


Luke Escude created ASTERISK-29620:
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             Summary: Changing queue strategy to Linear does not order agents properly
                 Key: ASTERISK-29620
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29620
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_queue
    Affects Versions: 16.20.0
            Reporter: Luke Escude


Hello! To recreate this bug, set up a queue of "ringall" strategy with some agents in it. Let's say 101, 102, 103

Then, change the strategy from "ringall" to "linear" and change your members around to a different order (say 103, 101, 102).

Issue a core reload, and the strategy will change, but the linear queue order will not. The only way to get it to work is to restart asterisk.

The following potential solutions do NOT work:
1. 'core reload' a bunch of times
2. touch queues.conf & core reload
3. module reload app_queue

So, restarting Asterisk is the only way to get Linear queue ordering working on a queue that was previously non-linear.



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