[asterisk-bugs] [JIRA] (ASTERISK-28701) app_queue: Core reload resets queue stats, even when keepstats=yes
Friendly Automation (JIRA)
noreply at issues.asterisk.org
Wed Aug 25 18:35:34 CDT 2021
[ https://issues.asterisk.org/jira/browse/ASTERISK-28701?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=256075#comment-256075 ]
Friendly Automation commented on ASTERISK-28701:
------------------------------------------------
Change 16343 merged by Friendly Automation:
app_queue: Don't reset queue stats on reload
[https://gerrit.asterisk.org/c/asterisk/+/16343|https://gerrit.asterisk.org/c/asterisk/+/16343]
> app_queue: Core reload resets queue stats, even when keepstats=yes
> ------------------------------------------------------------------
>
> Key: ASTERISK-28701
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-28701
> Project: Asterisk
> Issue Type: Bug
> Security Level: None
> Components: Applications/app_queue
> Affects Versions: 16.7.0
> Environment: Centos 7 x64
> Reporter: Luke Escude
> Labels: bounty
>
> Hello - When keepstats=yes in queues.conf (under general), the overall stats for each queue are kept after issuing a core reload: Avg talk time, hold time, call quantity, etc.
> However, the per-agent call stats (# calls taken, last call taken) get cleared out.
> This seems to go against the purpose of the keepstats directive.
> Expected results: Keepstats would keep stats ;)
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