[asterisk-bugs] [JIRA] (ASTERISK-29408) Manager Actions does not fire Queue Events correctly

[Joshua C. Colp (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-29408?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Joshua C. Colp updated ASTERISK-29408:
--------------------------------------

    Assignee: Sebastian Nocetti  (was: Unassigned)
      Status: Waiting for Feedback  (was: Triage)

The debug doesn't contain any calls, any queue debug, or any AMI actions you are referring to. Did you prune the debug before attaching? Did you collect debug while doing all of the things you stated?

> Manager Actions does not fire Queue Events correctly
> ----------------------------------------------------
>
>                 Key: ASTERISK-29408
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29408
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 18.3.0
>         Environment: Linux Ubunutu 20.04, Asterisk 18.3.0 (tested with older versions too, Asterisk 13, 16, etc)
>            Reporter: Sebastian Nocetti
>            Assignee: Sebastian Nocetti
>         Attachments: debug_log.txt
>
>
> If I do some manager actions like:
> Redirect
> Hangup
> sendDtmf
> Queue events are not fired correctly, example:
> If I do a Redirect (manager redirect action on caller channel) I expect a queue log event like TRANSFER or COMPLETEAGENT, but none is fired. Event is fired AFTER caller ends call (for example if I redirect to a playback, COMPLETECALLER is fired AFTER caller listen to file)
> If I do a HANGUP on Agent Channel, I expect a COMPLETEAGENT fired, but instead a COMPLETECALLER is fired.
> If I send a dtmf from manager to hangup call using queue "c" option, I expect a COMPLETEAGENT fired but none is fired, instead call continues execution but COMPLETECALLER is fired AFTER caller ends call.



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