[asterisk-bugs] [JIRA] (ASTERISK-29408) Manager Actions does not fire Queue Events correctly
Joshua C. Colp (JIRA)
noreply at issues.asterisk.org
Wed Apr 28 11:40:09 CDT 2021
[ https://issues.asterisk.org/jira/browse/ASTERISK-29408?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Joshua C. Colp updated ASTERISK-29408:
--------------------------------------
Assignee: Sebastian Nocetti
Status: Waiting for Feedback (was: Triage)
> Manager Actions does not fire Queue Events correctly
> ----------------------------------------------------
>
> Key: ASTERISK-29408
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-29408
> Project: Asterisk
> Issue Type: Bug
> Security Level: None
> Components: Applications/app_queue
> Affects Versions: 18.3.0
> Environment: Linux Ubunutu 20.04, Asterisk 18.3.0 (tested with older versions too, Asterisk 13, 16, etc)
> Reporter: Sebastian Nocetti
> Assignee: Sebastian Nocetti
>
> If I do some manager actions like:
> Redirect
> Hangup
> sendDtmf
> Queue events are not fired correctly, example:
> If I do a Redirect (manager redirect action on caller channel) I expect a queue log event like TRANSFER or COMPLETEAGENT, but none is fired. Event is fired AFTER caller ends call (for example if I redirect to a playback, COMPLETECALLER is fired AFTER caller listen to file)
> If I do a HANGUP on Agent Channel, I expect a COMPLETEAGENT fired, but instead a COMPLETECALLER is fired.
> If I send a dtmf from manager to hangup call using queue "c" option, I expect a COMPLETEAGENT fired but none is fired, instead call continues execution but COMPLETECALLER is fired AFTER caller ends call.
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