[asterisk-bugs] [JIRA] (ASTERISK-29385) Asterisk sometimes freezes

[Dan Erik Ollas (JIRA)]

Dan Erik Ollas created ASTERISK-29385:
-----------------------------------------

             Summary: Asterisk sometimes freezes 
                 Key: ASTERISK-29385
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29385
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Core/Platform
    Affects Versions: 18.1.0
         Environment: It is installed on a Linux (Redhat) server.
Asterisk is interacting with our CallCenter software using AGI-scripts.
There are 5000–10000 calls/day.
Asterisk restarts unexpectedly about once á month, last time 2021-04-08
Our asterisk is installed under /opt/asterisk181/

            Reporter: Dan Erik Ollas
            Severity: Major


Asterisk core freezes, drops all ongoing calls and restarts.
No useful info in log-files, only this:
----------------------------------------------------------------------------------------
/var/log/messages 
Apr  8 16:02:06 xxx asterisk18: /opt/asterisk181/sbin/safe_asterisk: line 171: 25097 Segmentation fault      (core dumped) nice -n $PRIORITY "${ASTSBINDIR}/asterisk" 
 -f ${CLIARGS} ${ASTARGS} > /dev/${TTY} 2>&1 < /dev/${TTY} 
Apr  8 16:02:06 xxx asterisk18: cat: /opt/asterisk181/var/run/asterisk/asterisk.pid: No such file or directory
Asterisk log-file messages:
.....
[2021-04-08 16:02:02.567] VERBOSE[28378][C-0000eb6d] res_musiconhold.c: Started music on hold, class 'dialtone', on channel 'PJSIP/tdc-0001c27f' 
[2021-04-08 16:02:11.292] Asterisk 18.1.0 built by root @ xxx on a x86_64 running Linux on 2021-03-21 18:36:21 UTC
(Just a restart after 9 seconds of no logging)
----------------------------------------------------------------------------------------

But I managed to get the "core" from last crash and I have done "ast_coredumper" so I can provide these files:
core-thread1.txt
core-brief.txt
core-full.txt
core-locks.txt
core-info.txt

Really hope you can help. And we are willing to contribute with a significant donation if you can solve.


Regards,
/Dan Erik



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