[asterisk-bugs] [JIRA] (ASTERISK-29092) Asterisk crashes because of segfault

Joshua C. Colp (JIRA) noreply at issues.asterisk.org
Wed Sep 23 06:38:36 CDT 2020


    [ https://issues.asterisk.org/jira/browse/ASTERISK-29092?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=252203#comment-252203 ] 

Joshua C. Colp commented on ASTERISK-29092:
-------------------------------------------

Thank you for the crash report. However, we need more information to investigate the crash. Please provide:

1. A backtrace generated from a core dump using the instructions provided on the Asterisk wiki [1].
2. Specific steps taken that lead to the crash.
3. All configuration information necesary to reproduce the crash.

Thanks!

[1]: https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace

As well your version of Asterisk is old, upgrading to the latest is recommended. The chan_sip module, if that is the source, is also community supported so if there is a problem with it there is no guarantee on when or if it will be resolved.

> Asterisk crashes because of segfault
> ------------------------------------
>
>                 Key: ASTERISK-29092
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29092
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Channels/chan_sip/General
>    Affects Versions: 16.11.1
>         Environment: OS : Ubuntu 18.04.4 LTS
> CPU : Intel(R) Xeon(R) CPU E3-1270 v6 @ 3.80GHz
> RAM : 16GiB DIMM DDR4 Synchronous 2667 MHz (0.4 ns)
>            Reporter: Alex Badalien
>            Severity: Critical
>
> Asterisk crashes due to a segmentation fault when trying to access the same memory segment
> Checking the state of RAM on the server did not reveal any problems



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