[asterisk-bugs] [JIRA] (ASTERISK-29087) Not getting extension or destinations channel in queue abondon cdr

Asterisk Team (JIRA) noreply at issues.asterisk.org
Fri Sep 18 09:28:37 CDT 2020


    [ https://issues.asterisk.org/jira/browse/ASTERISK-29087?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=252172#comment-252172 ] 

Asterisk Team commented on ASTERISK-29087:
------------------------------------------

We appreciate the difficulties you are facing, however information request type issues would be better served in a different forum.

The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors.

If this issue is actually a bug please use the Bug issue type instead.

Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

> Not getting extension or destinations channel in queue abondon cdr
> ------------------------------------------------------------------
>
>                 Key: ASTERISK-29087
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29087
>             Project: Asterisk
>          Issue Type: Information Request
>      Security Level: None
>          Components: . I did not set the category correctly.
>    Affects Versions: 11.0.0
>         Environment: CentOS 6.9, asterisk 11.0 
>            Reporter: Rahul sharma
>
> Hi,
>    I am building call center and i add my extension in queue  in incoming call , call route in queue and queue make ring on add queue extensions if call missed or abandon them in cdr not getting destination channel or extensions due to that not able to idetifie extension on which call missed or abandon



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