[asterisk-bugs] [JIRA] (ASTERISK-29117) Zero wrapuptime is NOT respected in a ringall queue with local member and no ringinuse

[Joshua C. Colp (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-29117?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=252381#comment-252381 ] 

Joshua C. Colp commented on ASTERISK-29117:
-------------------------------------------

It appears the bug you have submitted is against a rather old version of a supported branch of Asterisk. There have been many issues fixed between the version you are using and the current version of your branch. Please test with the latest version in your Asterisk branch and report whether the issue persists.

Please see the Asterisk Versions [1] wiki page for info on which versions of Asterisk are supported.
[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Versions



> Zero wrapuptime is NOT respected in a ringall queue with local member and no ringinuse
> --------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-29117
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29117
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 16.2.1
>         Environment: Tested against Debian 9 - Stretch
>            Reporter: Ioannis Inglesis
>         Attachments: extensions.conf, queues.conf, sip.conf
>
>
> We a have a single queue that contains 2 Local members. Queue's configuration is with ringall strategy, 20 seconds timeout, no ringinuse and wrapuptime to 0.
> Scenario:
> * A first call arrives at the queue. Both members are ringing properly.
> * 'first-device' answers the call.
> * A seconds call arrives at the queue. Only the 'second-device' is ringing, as it is supposed to. 
> * 'first-device' hangs up.
> * 'second-device' still ringing as it is supposed to but the 'first-device' doesn't receive the 'second-call' at all, despite the fact that there is wrapuptime = 0.
> * 20 seconds goes by and then the Queue retries both members which is normal. 
> Based on wrapuptime definition, I think the call should immediately be placed on the first-device after hangup. 
> I tried different settings in queue configuration to see if there is a combination of variables that fix this behaviour, but with no luck. 



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