[asterisk-bugs] [JIRA] (ASTERISK-29117) Zero wrapuptime is respected in a ringall queue with local member and no ringinuse

Ioannis Inglesis (JIRA) noreply at issues.asterisk.org
Fri Oct 9 04:19:36 CDT 2020


Ioannis Inglesis created ASTERISK-29117:
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             Summary: Zero wrapuptime is respected in a ringall queue with local member and no ringinuse
                 Key: ASTERISK-29117
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29117
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_queue
    Affects Versions: 16.2.1
         Environment: Tested against Debian 9 - Stretch
            Reporter: Ioannis Inglesis


We a have a single queue that contains 2 Local members. Queue's configuration is with ringall strategy, 20 seconds timeout, no ringinuse and wrapuptime to 0.

Scenario:
* A first call arrives at the queue. Both members are ringing properly.
* 'first-device' answers the call.
* A seconds call arrives at the queue. Only the 'second-device' is ringing, as it is supposed to. 
* 'first-device' hangs up.
* 'second-device' still ringing as it is supposed to but the 'first-device' doesn't receive the 'second-call' at all, despite the fact that there is wrapuptime = 0.
* 20 seconds goes by and then the Queue retries both members which is normal. 

Based on wrapuptime definition, I think the call should immediately be placed on the first-device after hangup. 

I tried different settings in queue configuration to see if there is a combination of variables that fix this behaviour, but with no luck. 




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