[asterisk-bugs] [JIRA] (ASTERISK-29179) Asterisk-16 version: Unable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist?)

[Joshua C. Colp (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-29179?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=252833#comment-252833 ] 

Joshua C. Colp commented on ASTERISK-29179:
-------------------------------------------

We appreciate the difficulties you are facing, however this does not appear to be a bug report and your request or comments would be better served in a different forum.

The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors.

Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines



> Asterisk-16 version: Unable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist?)
> ------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-29179
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29179
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_test
>    Affects Versions: 16.14.1
>            Reporter: Rama Shankar
>
> I am using Asterisk-16 version, installed properly at AWS free account. when I use asterisk -r command to get CLI prompt then got "Unable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist?)" error. Checked the given location and found two file there that is asterisk.ctl and asterisk.pid.
> I got a command at google to get ride over this issue that is asterisk -vvvc and It worked for me and got asterisk cli console.
> Next day I started AWS server again and used asterisk -r to get asterisk cli console but got the same issue "Unable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist?)". checked the given location again but this time both file (asterisk.ctl and asterisk.pid) was not there. I tried again the command asterisk -vvvc but this time it does not work for me. I tried many command whatever I got at google but no luck.
> Can someone help me to resolve this issue please? Any help would be greatly appreciated.



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