[asterisk-bugs] [JIRA] (ASTERISK-28943) Asterisk can't start with the errors media_cache_item_populate_from_astdb: Unable to obtain information for file /tmp/...

[Kevin Harwell (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28943?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=251136#comment-251136 ] 

Kevin Harwell commented on ASTERISK-28943:
------------------------------------------

I've opened this, and your issue is now in the queue. There are currently no plans as to a fix at this time. However, a developer may work the issue when time and resources become available.

Asterisk is an open source project and community members work the issues on a voluntary basis. You are welcome to develop your own patches and submit them to the project [1], and/or discuss development approaches on IRC or the asterisk-dev mailing list [2].

If you are not a programmer and you are in a hurry to see a patch provided then you might try rallying support on the Asterisk users mailing list or forums.[2] Another alternative is offering a bug bounty on the asterisk-dev mailing list.[3] Often a little incentive can go a long way.

[1]: https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process
[2]: http://www.asterisk.org/community/discuss
[3]: https://wiki.asterisk.org/wiki/display/AST/Asterisk+Bug+Bounties

> Asterisk can't start with the errors media_cache_item_populate_from_astdb: Unable to obtain information for file /tmp/...
> -------------------------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-28943
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28943
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Core/General
>    Affects Versions: 16.5.0
>            Reporter: Volodymyr Dotsenko
>            Assignee: Unassigned
>         Attachments: cache.log
>
>
> We heavily used media files that asterisk played via ARI by HTTP. As I understand asterisk caches the file in /tmp directory, and because we have a lot of such files we periodically clean the /tmp folder. The problem arises after restart the server and asterisk restart takes a very long time with error: "media_cache_item_populate_from_astdb: Unable to obtain information for file /tmp/bucket-tdh5CZ.wav for URI http://.."
> Today our asterisk is still starting already 5 hours.



--
This message was sent by Atlassian JIRA
(v6.2#6252)