[asterisk-bugs] [JIRA] (ASTERISK-28943) Asterisk can't start with the errors media_cache_item_populate_from_astdb: Unable to obtain information for file /tmp/...

[Volodymyr Dotsenko (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28943?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=251110#comment-251110 ] 

Volodymyr Dotsenko commented on ASTERISK-28943:
-----------------------------------------------

Is there any workaround for this? I think Asterisk should forget any cache after restart or should be a way how to make Asterisk clean it up.

> Asterisk can't start with the errors media_cache_item_populate_from_astdb: Unable to obtain information for file /tmp/...
> -------------------------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-28943
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28943
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Core/General
>    Affects Versions: 16.5.0
>            Reporter: Volodymyr Dotsenko
>            Assignee: Unassigned
>         Attachments: cache.log
>
>
> We heavily used media files that asterisk played via ARI by HTTP. As I understand asterisk caches the file in /tmp directory, and because we have a lot of such files we periodically clean the /tmp folder. The problem arises after restart the server and asterisk restart takes a very long time with error: "media_cache_item_populate_from_astdb: Unable to obtain information for file /tmp/bucket-tdh5CZ.wav for URI http://.."
> Today our asterisk is still starting already 5 hours.



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