[asterisk-bugs] [JIRA] (ASTERISK-28943) Asterisk can't start with the errors media_cache_item_populate_from_astdb: Unable to obtain information for file /tmp/...
Volodymyr Dotsenko (JIRA)
noreply at issues.asterisk.org
Thu Jun 11 16:26:25 CDT 2020
[ https://issues.asterisk.org/jira/browse/ASTERISK-28943?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=251096#comment-251096 ]
Volodymyr Dotsenko commented on ASTERISK-28943:
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I'm not exactly sure about the number of files. It could be more than 50k, all files asterisk read from an external server using HTTP, played a file, and then the file was deleted. Are you able to reproduce just the same case as I've described? Directory stored on a disk.
> Asterisk can't start with the errors media_cache_item_populate_from_astdb: Unable to obtain information for file /tmp/...
> -------------------------------------------------------------------------------------------------------------------------
>
> Key: ASTERISK-28943
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-28943
> Project: Asterisk
> Issue Type: Bug
> Security Level: None
> Components: Core/General
> Affects Versions: 16.5.0
> Reporter: Volodymyr Dotsenko
> Assignee: Unassigned
> Attachments: cache.log
>
>
> We heavily used media files that asterisk played via ARI by HTTP. As I understand asterisk caches the file in /tmp directory, and because we have a lot of such files we periodically clean the /tmp folder. The problem arises after restart the server and asterisk restart takes a very long time with error: "media_cache_item_populate_from_astdb: Unable to obtain information for file /tmp/bucket-tdh5CZ.wav for URI http://.."
> Today our asterisk is still starting already 5 hours.
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