[asterisk-bugs] [JIRA] (ASTERISK-28943) Asterisk can't start with the errors media_cache_item_populate_from_astdb: Unable to obtain information for file /tmp/...

[Volodymyr Dotsenko (JIRA)]

Volodymyr Dotsenko created ASTERISK-28943:
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             Summary: Asterisk can't start with the errors media_cache_item_populate_from_astdb: Unable to obtain information for file /tmp/...
                 Key: ASTERISK-28943
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28943
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Core/General
    Affects Versions: 16.5.0
            Reporter: Volodymyr Dotsenko
            Severity: Blocker


We heavily used media files that asterisk played via ARI by HTTP. As I understand asterisk caches the file in /tmp directory, and because we have a lot of such files we periodically clean the /tmp folder. The problem arises after restart the server and asterisk restart takes a very long time with error: "media_cache_item_populate_from_astdb: Unable to obtain information for file /tmp/bucket-tdh5CZ.wav for URI http://.."
Today our asterisk is still starting already 5 hours.



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