[asterisk-bugs] [JIRA] (ASTERISK-28984) Asterisk suddenly crashs

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28984?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=251378#comment-251378 ] 

Asterisk Team commented on ASTERISK-28984:
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Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. Please note that log messages and other files should not be sent to the Sangoma Asterisk Team unless explicitly asked for. All files should be placed on this issue in a sanitized fashion as needed.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

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> Asterisk suddenly crashs
> ------------------------
>
>                 Key: ASTERISK-28984
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28984
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Addons/cdr_mysql, Addons/res_config_mysql, Applications/app_chanspy, Applications/app_dial, Applications/app_echo, Applications/app_mixmonitor, Applications/app_playback, Channels/chan_sip/General, Core/AstDB
>    Affects Versions: 11.19.0
>         Environment: CentOS release 6.7 (Final)
> Linux ecodiag01.econet.local 2.6.32-573.7.1.el6.centos.plus.x86_64 #1 SMP Wed Sep 23 03:02:55 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
>            Reporter: Gabriel Peixoto
>
> I identified that our Asterisk suddenly restarted. This is the 4th time this situation has happened last 6 months.
> Important moments:
> 07/08/2020 at 09:47:30 = calls going normally. Logs being fed into Asterisk-FULL.
> 07/08/2020 at 09:47:31 = calls going normally. Logs being fed into Asterisk-FULL.
> 07/08/2020 às 09:47:32 = calls are dropped and no logs are generated in Asterisk-FULL.
> 07/08/2020 at 09:47:33 = no log is generated in Asterisk-FULL.
> 07/08/2020 at 09:47:34 = no log is generated in Asterisk-FULL.
> 07/08/2020 às 09:47:35 = Asterisk-FULL log accuses Asterisk restart and all configuration loading.
> Attached follows 2 TXT files extracted as https://wiki.asterisk.org/wiki/pages/viewpage.action?pageId=5243139#GettingaBacktrace(Asteriskversions%3C13.14.0and14.3.0)-GettingInformationAfterACrash
>   
> Thank you!



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