[asterisk-bugs] [JIRA] (ASTERISK-28701) app_queue: Core reload resets queue stats, even when keepstats=yes
Luke Escude (JIRA)
noreply at issues.asterisk.org
Thu Jan 30 12:39:25 CST 2020
[ https://issues.asterisk.org/jira/browse/ASTERISK-28701?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=249624#comment-249624 ]
Luke Escude commented on ASTERISK-28701:
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Standard ring-all queue, nothing special on the config.
Static config using queues.conf
Fresh install always.
Yes we've got custom patches but those are for network-related stuff like sending a null packet prior to RTP to open NAT ports, or a null video packet for H264 stuff, etc.
> app_queue: Core reload resets queue stats, even when keepstats=yes
> ------------------------------------------------------------------
>
> Key: ASTERISK-28701
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-28701
> Project: Asterisk
> Issue Type: Bug
> Security Level: None
> Components: Applications/app_queue
> Affects Versions: 16.7.0
> Environment: Centos 7 x64
> Reporter: Luke Escude
> Assignee: Luke Escude
> Severity: Minor
>
> Hello - When keepstats=yes in queues.conf (under general), the overall stats for each queue are kept after issuing a core reload: Avg talk time, hold time, call quantity, etc.
> However, the per-agent call stats (# calls taken, last call taken) get cleared out.
> This seems to go against the purpose of the keepstats directive.
> Expected results: Keepstats would keep stats ;)
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