[asterisk-bugs] [JIRA] (ASTERISK-28701) app_queue: Core reload resets queue stats, even when keepstats=yes

[Benjamin Keith Ford (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-28701?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Benjamin Keith Ford updated ASTERISK-28701:
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    Assignee: Luke Escude  (was: Unassigned)
      Status: Waiting for Feedback  (was: Triage)

I tried doing a {{core reload}} to reset the stats, but that does not appear to affect the queue stats for me. All of the queue stats were preserved. I checked the link you posted in an earlier comment, and did a {{queue reload all}} and that DID reset queue stats, which could be argued that it should not. However, you get your stats erased for members on a {{core reload}}?

> app_queue: Core reload resets queue stats, even when keepstats=yes
> ------------------------------------------------------------------
>
>                 Key: ASTERISK-28701
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28701
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 16.7.0
>         Environment: Centos 7 x64
>            Reporter: Luke Escude
>            Assignee: Luke Escude
>            Severity: Minor
>
> Hello - When keepstats=yes in queues.conf (under general), the overall stats for each queue are kept after issuing a core reload: Avg talk time, hold time, call quantity, etc.
> However, the per-agent call stats (# calls taken, last call taken) get cleared out.
> This seems to go against the purpose of the keepstats directive.
> Expected results: Keepstats would keep stats ;)



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