[asterisk-bugs] [JIRA] (ASTERISK-28701) app_queue: Core reload resets queue stats, even when keepstats=yes

[Benjamin Keith Ford (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-28701?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Benjamin Keith Ford updated ASTERISK-28701:
-------------------------------------------

    Assignee: Luke Escude  (was: Unassigned)
      Status: Waiting for Feedback  (was: Triage)

There's no way to do a reload and leave some modules untouched. I agree that there would need to be some sort of option here that changes behavior.

Would you be willing to submit a patch[1] to Gerrit[2] if you have something in mind already? This ticket is on the verge of being either a bug or an improvement, so it's difficult to tell if it's something that would get worked on sooner rather than later.

[1]: https://wiki.asterisk.org/wiki/display/AST/Gerrit+Usage
[2]: https://gerrit.asterisk.org/q/status:open

> app_queue: Core reload resets queue stats, even when keepstats=yes
> ------------------------------------------------------------------
>
>                 Key: ASTERISK-28701
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28701
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 16.7.0
>         Environment: Centos 7 x64
>            Reporter: Luke Escude
>            Assignee: Luke Escude
>            Severity: Minor
>
> Hello - When keepstats=yes in queues.conf (under general), the overall stats for each queue are kept after issuing a core reload: Avg talk time, hold time, call quantity, etc.
> However, the per-agent call stats (# calls taken, last call taken) get cleared out.
> This seems to go against the purpose of the keepstats directive.
> Expected results: Keepstats would keep stats ;)



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