[asterisk-bugs] [JIRA] (ASTERISK-28720) When using realtime queues penaltymemberslimit checks for all members count

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28720?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=249584#comment-249584 ] 

Asterisk Team commented on ASTERISK-28720:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

Please note that once your issue enters an open state it has been accepted. As Asterisk is an open source project there is no guarantee or timeframe on when your issue will be looked into. If you need expedient resolution you will need to find and pay a suitable developer. Asking for an update on your issue will not yield any progress on it and will not result in a response. All updates are posted to the issue when they occur.

> When using realtime queues penaltymemberslimit checks for all members count
> ---------------------------------------------------------------------------
>
>                 Key: ASTERISK-28720
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28720
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Core/Configuration
>    Affects Versions: 16.7.0
>         Environment: Ubuntu 18.04.3 with all latest patches until 29-01-2020
>            Reporter: EDV O-TON
>            Severity: Minor
>
> The field penaltymemberslimit in the queue table should only check for valid members and not for all.
> Example: We have a queue with a max penalty of 50 and a penaltymemberslimit of 10. For this queue we have some fallback members with a penalty of 60. When there is NO member with a valid penalty of 50 but 10 fallback members with 60 I would expect, that the max penalty would be ignored but it isn't and no one gets a call.



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