[asterisk-bugs] [JIRA] (ASTERISK-27622) empty voicemail.conf required for ARA (realtime) voicemail to leave message

[Asterisk Team (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-27622?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Asterisk Team updated ASTERISK-27622:
-------------------------------------

    Target Release Version/s: 17.2.0

> empty voicemail.conf required for ARA (realtime) voicemail to leave message
> ---------------------------------------------------------------------------
>
>                 Key: ASTERISK-27622
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27622
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_voicemail
>    Affects Versions: 15.2.0
>         Environment: CentOS 7
>            Reporter: Jim Van Meggelen
>            Severity: Minor
>      Target Release: 13.31.0, 16.8.0, 17.2.0
>
>
> Voicemail configured via ARA.
> Scenario 1) If there's no voicemail.conf file, I get this:
> {noformat}
> *CLI>
>   == Setting global variable 'SIPDOMAIN' to '172.29.1.142'
>     -- Executing [300 at sets:1] VoiceMail("PJSIP/0000f30A0A01-00000000", "100 at default") in new stack
>        > 0x2dc7140 -- Strict RTP learning after remote address set to: 172.29.1.110:5062
>     -- <PJSIP/0000f30A0A01-00000000> Playing 'vm-intro.slin' (language 'en')
>        > 0x2dc7140 -- Strict RTP switching to RTP target address 172.29.1.110:5062 as source
>   == Spawn extension (sets, 300, 1) exited non-zero on 'PJSIP/0000f30A0A01-00000000'
> {noformat}
> CALL HANGS UP IMMEDIATELY - NEVER HEARING VOICEMAIL PROMPT (even though console suggests a prompt tried to play)
> SCENARIO 2) I touch an empty voicemail.conf file:
> Call rings to mailbox with no issues.
> Why this is a bug: 
> Either an error is needed to explain the failure (not ideal since what's the empty file good for), or the system should just handle the call (much better idea).
> Recommendation: Whatever app_voicemail is looking for in trying to locate a completely empty config file, how about "if voicemail.conf file not found ... don't worry about it ..."
> Since a completely empty voicemail.conf file solves the problem, it's difficult to understand the purpose of needing it.



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