[asterisk-bugs] [JIRA] (ASTERISK-28701) app_queue: Core reload resets queue stats, even when keepstats=yes

[Luke Escude (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28701?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=249516#comment-249516 ] 

Luke Escude commented on ASTERISK-28701:
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Alright, more diagnostics:

queue reload parameters - Good (no stats loss)
queue reload members - Good (no stats loss)
queue reload rules - Good (no stats loss)
queue reload all - Bad (all stats loss)

I haven't even tested queue reset stats but I imagine that resets stats as expected.

This is definitely not supposed to happen with a reload command, I can't imagine why someone would want that.

> app_queue: Core reload resets queue stats, even when keepstats=yes
> ------------------------------------------------------------------
>
>                 Key: ASTERISK-28701
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28701
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 16.7.0
>         Environment: Centos 7 x64
>            Reporter: Luke Escude
>            Assignee: Unassigned
>            Severity: Minor
>
> Hello - When keepstats=yes in queues.conf (under general), the overall stats for each queue are kept after issuing a core reload: Avg talk time, hold time, call quantity, etc.
> However, the per-agent call stats (# calls taken, last call taken) get cleared out.
> This seems to go against the purpose of the keepstats directive.
> Expected results: Keepstats would keep stats ;)



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