[asterisk-bugs] [JIRA] (ASTERISK-28537) Different music on hold queue, 1 for ringing and 1 for putting customer on hold

[Joshua C. Colp (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-28537?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Joshua C. Colp closed ASTERISK-28537.
-------------------------------------

    Resolution: Suspended

Please see the comment from [~kharwell]. Try using the FreePBX community forum first, as FreePBX is what produces all of the configuration for Asterisk and tells it what to do and when.

We aren't familiar here with its configuration and how it approaches things.

> Different music on hold queue, 1 for ringing and 1 for putting customer on hold
> -------------------------------------------------------------------------------
>
>                 Key: ASTERISK-28537
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28537
>             Project: Asterisk
>          Issue Type: Improvement
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.18.0
>            Reporter: Edmond Dobrova
>
> i am using FreePBX 14.0.13.4 with Asterisk 13.18.0, i figure it out how to separate one music when the customer calls and different one when i put customer on hold this is how i did on freepbx 14 asterisk version 13.17.2: From queue application i choose one music than clicked APPLY than again choose INHERIT and again click APPLY in this way one music is played when customers calls and default one is played when i put customer on hold, BUT when i updated to ASTERISK 13.8.0 and up it does not work anymore this way and i reverted back to ASTERISK 13.17.2 (i am sure the issue is with asterisk) so i am stuck at asterisk version 13.17.2. Is there another way to make different music one for ringing and one for putting customer on hold?
> Thanks



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