[asterisk-bugs] [JIRA] (ASTERISK-28681) Agent can login queue, but this queue member status is "Invalid"
Kevin Harwell (JIRA)
noreply at issues.asterisk.org
Wed Jan 8 09:55:25 CST 2020
[ https://issues.asterisk.org/jira/browse/ASTERISK-28681?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Kevin Harwell updated ASTERISK-28681:
-------------------------------------
Description:
1) Agent(3550) login using auto-call file
{noformat}
localhost*CLI>
-- PJSIP/PBX-00000001 answered
> 0x7f513c040330 -- Strict RTP learning after remote address set to: 19.19.20.138:11922
-- Executing [3550 at PDSLogin:1] NoOp("PJSIP/PBX-00000001", "--PDS2.0--") in new stack
-- Executing [3550 at PDSLogin:2] Set("PJSIP/PBX-00000001", "AGENT=3550") in new stack
-- Executing [3550 at PDSLogin:3] UserEvent("PJSIP/PBX-00000001", "UserPdsStart,exten: ") in new stack
-- Executing [3550 at PDSLogin:4] AddQueueMember("PJSIP/PBX-00000001", "TestQueue,Agent/3550,5,,Agent/3550,Agent/3550") in new stack
[2020-01-08 16:48:28] WARNING[2426][C-00000002]: db.c:348 ast_db_put: Couldn't execute statement: SQL logic error
[2020-01-08 16:48:28] WARNING[2426][C-00000002]: app_queue.c:7302 dump_queue_members: failed to create persistent dynamic entry!
[2020-01-08 16:48:28] NOTICE[2426][C-00000002]: app_queue.c:8077 aqm_exec: Added interface 'Agent/3550' to queue 'TestQueue'
-- Executing [3550 at PDSLogin:5] AgentLogin("PJSIP/PBX-00000001", "3550,s") in new stack
== Agent '3550' logged in (format alaw/alaw)
-- Channel PJSIP/PBX-00000001 joined 'holding_bridge' agent_hold-bridge <da96ef39-de23-4722-94ea-6ed3ea17db97>
-- Started music on hold, class 'default', on channel 'PJSIP/PBX-00000001'
> 0x7f513c040330 -- Strict RTP switching to RTP target address 19.19.20.138:11922 as source
localhost*CLI>
{noformat}
2) Check Agent(3550) Status
{noformat}
localhost*CLI> agent show 3550
Id: 3550
Name: Agent3550
Beep: beep
MOH: default
RecordCalls: No
State: NOT_INUSE
LoggedInChannel: PJSIP/PBX-00000001
LoggedInTime: 1578469708
localhost*CLI>
{noformat}
3) Agent(3550) login queue(TestQueue)
{noformat}
localhost*CLI> queue add member Agent/3550 to TestQueue penalty 10
Added interface 'Agent/3550' to queue 'TestQueue'
[2020-01-08 16:49:08] WARNING[2008]: db.c:348 ast_db_put: Couldn't execute statement: SQL logic error
[2020-01-08 16:49:08] WARNING[2008]: app_queue.c:7302 dump_queue_members: failed to create persistent dynamic entry!
localhost*CLI>
{noformat}
4) Queue member(Agent/3550) status => "invalid"
{noformat}
localhost*CLI> queue show TestQueue
TestQueue has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 0s talktime), W:5, C:0, A:0, SL:0.0%, SL2:0.0% within 20s
Members:
Agent/3550 with penalty 10 (ringinuse disabled) (dynamic) (Invalid) has taken no calls yet
No Callers
{noformat}
Agent can login queue. But this queue member status is "invalid".
was:
1) Agent(3550) login using auto-call file
localhost*CLI>
-- PJSIP/PBX-00000001 answered
> 0x7f513c040330 -- Strict RTP learning after remote address set to: 19.19.20.138:11922
-- Executing [3550 at PDSLogin:1] NoOp("PJSIP/PBX-00000001", "--PDS2.0--") in new stack
-- Executing [3550 at PDSLogin:2] Set("PJSIP/PBX-00000001", "AGENT=3550") in new stack
-- Executing [3550 at PDSLogin:3] UserEvent("PJSIP/PBX-00000001", "UserPdsStart,exten: ") in new stack
-- Executing [3550 at PDSLogin:4] AddQueueMember("PJSIP/PBX-00000001", "TestQueue,Agent/3550,5,,Agent/3550,Agent/3550") in new stack
[2020-01-08 16:48:28] WARNING[2426][C-00000002]: db.c:348 ast_db_put: Couldn't execute statement: SQL logic error
[2020-01-08 16:48:28] WARNING[2426][C-00000002]: app_queue.c:7302 dump_queue_members: failed to create persistent dynamic entry!
[2020-01-08 16:48:28] NOTICE[2426][C-00000002]: app_queue.c:8077 aqm_exec: Added interface 'Agent/3550' to queue 'TestQueue'
-- Executing [3550 at PDSLogin:5] AgentLogin("PJSIP/PBX-00000001", "3550,s") in new stack
== Agent '3550' logged in (format alaw/alaw)
-- Channel PJSIP/PBX-00000001 joined 'holding_bridge' agent_hold-bridge <da96ef39-de23-4722-94ea-6ed3ea17db97>
-- Started music on hold, class 'default', on channel 'PJSIP/PBX-00000001'
> 0x7f513c040330 -- Strict RTP switching to RTP target address 19.19.20.138:11922 as source
localhost*CLI>
2) Check Agent(3550) Status
localhost*CLI> agent show 3550
Id: 3550
Name: Agent3550
Beep: beep
MOH: default
RecordCalls: No
State: NOT_INUSE
LoggedInChannel: PJSIP/PBX-00000001
LoggedInTime: 1578469708
localhost*CLI>
3) Agent(3550) login queue(TestQueue)
localhost*CLI> queue add member Agent/3550 to TestQueue penalty 10
Added interface 'Agent/3550' to queue 'TestQueue'
[2020-01-08 16:49:08] WARNING[2008]: db.c:348 ast_db_put: Couldn't execute statement: SQL logic error
[2020-01-08 16:49:08] WARNING[2008]: app_queue.c:7302 dump_queue_members: failed to create persistent dynamic entry!
localhost*CLI>
4) Queue member(Agent/3550) status => "invalid"
localhost*CLI> queue show TestQueue
TestQueue has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 0s talktime), W:5, C:0, A:0, SL:0.0%, SL2:0.0% within 20s
Members:
Agent/3550 with penalty 10 (ringinuse disabled) (dynamic) (Invalid) has taken no calls yet
No Callers
Agent can login queue. But this queue member status is "invalid".
> Agent can login queue, but this queue member status is "Invalid"
> ----------------------------------------------------------------
>
> Key: ASTERISK-28681
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-28681
> Project: Asterisk
> Issue Type: Bug
> Security Level: None
> Components: Applications/app_queue
> Affects Versions: 16.6.1
> Environment: Cent OS 8 + pjsip module
> Reporter: Ryou, HyunSun
> Severity: Minor
>
> 1) Agent(3550) login using auto-call file
> {noformat}
> localhost*CLI>
> -- PJSIP/PBX-00000001 answered
> > 0x7f513c040330 -- Strict RTP learning after remote address set to: 19.19.20.138:11922
> -- Executing [3550 at PDSLogin:1] NoOp("PJSIP/PBX-00000001", "--PDS2.0--") in new stack
> -- Executing [3550 at PDSLogin:2] Set("PJSIP/PBX-00000001", "AGENT=3550") in new stack
> -- Executing [3550 at PDSLogin:3] UserEvent("PJSIP/PBX-00000001", "UserPdsStart,exten: ") in new stack
> -- Executing [3550 at PDSLogin:4] AddQueueMember("PJSIP/PBX-00000001", "TestQueue,Agent/3550,5,,Agent/3550,Agent/3550") in new stack
> [2020-01-08 16:48:28] WARNING[2426][C-00000002]: db.c:348 ast_db_put: Couldn't execute statement: SQL logic error
> [2020-01-08 16:48:28] WARNING[2426][C-00000002]: app_queue.c:7302 dump_queue_members: failed to create persistent dynamic entry!
> [2020-01-08 16:48:28] NOTICE[2426][C-00000002]: app_queue.c:8077 aqm_exec: Added interface 'Agent/3550' to queue 'TestQueue'
> -- Executing [3550 at PDSLogin:5] AgentLogin("PJSIP/PBX-00000001", "3550,s") in new stack
> == Agent '3550' logged in (format alaw/alaw)
> -- Channel PJSIP/PBX-00000001 joined 'holding_bridge' agent_hold-bridge <da96ef39-de23-4722-94ea-6ed3ea17db97>
> -- Started music on hold, class 'default', on channel 'PJSIP/PBX-00000001'
> > 0x7f513c040330 -- Strict RTP switching to RTP target address 19.19.20.138:11922 as source
> localhost*CLI>
> {noformat}
> 2) Check Agent(3550) Status
> {noformat}
> localhost*CLI> agent show 3550
> Id: 3550
> Name: Agent3550
> Beep: beep
> MOH: default
> RecordCalls: No
> State: NOT_INUSE
> LoggedInChannel: PJSIP/PBX-00000001
> LoggedInTime: 1578469708
> localhost*CLI>
> {noformat}
> 3) Agent(3550) login queue(TestQueue)
> {noformat}
> localhost*CLI> queue add member Agent/3550 to TestQueue penalty 10
> Added interface 'Agent/3550' to queue 'TestQueue'
> [2020-01-08 16:49:08] WARNING[2008]: db.c:348 ast_db_put: Couldn't execute statement: SQL logic error
> [2020-01-08 16:49:08] WARNING[2008]: app_queue.c:7302 dump_queue_members: failed to create persistent dynamic entry!
> localhost*CLI>
> {noformat}
> 4) Queue member(Agent/3550) status => "invalid"
> {noformat}
> localhost*CLI> queue show TestQueue
> TestQueue has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 0s talktime), W:5, C:0, A:0, SL:0.0%, SL2:0.0% within 20s
> Members:
> Agent/3550 with penalty 10 (ringinuse disabled) (dynamic) (Invalid) has taken no calls yet
> No Callers
> {noformat}
> Agent can login queue. But this queue member status is "invalid".
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