[asterisk-bugs] [JIRA] (ASTERISK-28669) chan_sip: Device states lost when sip reload

[Kevin Harwell (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28669?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=249242#comment-249242 ] 

Kevin Harwell commented on ASTERISK-28669:
------------------------------------------

I'm going to go ahead and open this issue up, but as [~jcolp] said:
{quote}
... there are some fundamental things with the way realtime works in chan_sip which can cause device state not to behave as you likely want.
{quote}
It could be that if anyone eventually looks into this that they find that's just the way _chan_sip_ has always worked, and attempting to alter the behavior would not be feasible.

*Please do note though*

The chan_sip channel driver is in 'extended' support status and is supported only by community members.  Support times will reflect that. Your patience is appreciated as a community developer may work the issue when time and resources become available.

Asterisk is an open source project and community members work the issues on a voluntary basis. You are welcome to develop your own patches and submit them to the project.[1]

If you are not a programmer and you are in a hurry to see a patch provided then you might try rallying support on the Asterisk users mailing list or forums.[2] Another alternative is offering a bug bounty on the asterisk-dev mailing list.[3] Often a little incentive can go a long way.

[1]: https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process
[2]: http://www.asterisk.org/community/discuss
[3]: https://wiki.asterisk.org/wiki/display/AST/Asterisk+Bug+Bounties

> chan_sip: Device states lost when sip reload
> --------------------------------------------
>
>                 Key: ASTERISK-28669
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28669
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Channels/chan_sip/General
>    Affects Versions: 13.26.0, GIT, 16.6.0
>            Reporter: cagdas kopuz
>            Assignee: Unassigned
>         Attachments: asterisk-debuglog.txt, asterisk logs.txt, realtime.txt
>
>
> Device states of agent lost when sip reload and after second call came same agent. After that, agent status forgot first call state and turn to second call's state. But first call still same states. By the way, queues' member states also changed. Log is attached.



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