[asterisk-bugs] [JIRA] (ASTERISK-28701) app_queue: Core reload resets queue stats, even when keepstats=yes

[George Joseph (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28701?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=249780#comment-249780 ] 

George Joseph commented on ASTERISK-28701:
------------------------------------------

I'm looking at this in more detail.   {{core reload}} should _not_ be resetting stats as that code specifically excludes stats.  {{queue reload all}} _does_ reset the stats but shouldn't so I'll open an internal issue for that anyway.  If you're seeing {{core reload}} resetting the member stats then I'm wondering if it has something to do with the queue member config changing.  Stay tuned.


> app_queue: Core reload resets queue stats, even when keepstats=yes
> ------------------------------------------------------------------
>
>                 Key: ASTERISK-28701
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28701
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 16.7.0
>         Environment: Centos 7 x64
>            Reporter: Luke Escude
>            Severity: Minor
>
> Hello - When keepstats=yes in queues.conf (under general), the overall stats for each queue are kept after issuing a core reload: Avg talk time, hold time, call quantity, etc.
> However, the per-agent call stats (# calls taken, last call taken) get cleared out.
> This seems to go against the purpose of the keepstats directive.
> Expected results: Keepstats would keep stats ;)



--
This message was sent by Atlassian JIRA
(v6.2#6252)