[asterisk-bugs] [JIRA] (ASTERISK-29224) asterisk-16 takes over an hour to clear the MWI light

Syscon (JIRA) noreply at issues.asterisk.org
Fri Dec 25 19:53:16 CST 2020


    [ https://issues.asterisk.org/jira/browse/ASTERISK-29224?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=253210#comment-253210 ] 

Syscon commented on ASTERISK-29224:
-----------------------------------

Joshua, thank you for looking into it. Tell me how do I supply you information you need.  I turn the debugger on as from the link you provided.  
I left myself a message and the MWI light on my phone doesn't turn ON instantly.  The light goes ON after about 20-30min. 
When I clear the message; the light on the phone is still blinking for another 1-hr or so.
I'm running latest version available on Gentoo Astersik-16.13.0 

Please provide information how to turn the relevant debugging ON.  

> asterisk-16  takes over an hour to clear the MWI light
> ------------------------------------------------------
>
>                 Key: ASTERISK-29224
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29224
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Channels/chan_sip/General
>    Affects Versions: 16.13.0
>         Environment: Gentoo Linux
>            Reporter: Syscon
>            Assignee: Syscon
>            Severity: Minor
>         Attachments: debug_log_mwi.0
>
>
> asterisk-16 takes over an hour to clear the MWI light
> In astersik-11 MWI light was cleared as soon as I checked the message.
> In asterink-16 it takes about 20min to set the light ON and the light
> takes over an hour to clear. (I've standard POTS phones)
> What had changed?
> In sip.cong
> [400]
> ...
> mailbox=400
> voicemail.conf
> [default]
> 400 => ,user, email
> I've tried to enable in sip.conf "subscribemwi=yes" but it doesn't help.
> The same was with asterisk-13.  It seems to me the MWI was never fixed just carry over from Ver. 13 to 16 (on channel SIP) or there is poor instruction how to make it work.  The strange part is that MWI in Asterisk pre 12 work like a charm (there was never a problem).  
> I couldn't use Asterisk-13 in production because of this issue and it has not been fixed in Asterisk-16 either. 



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