[asterisk-bugs] [JIRA] (ASTERISK-29195) AMI QueueMemberStatus event property "InCall" not updated

Flamur Dervishi (JIRA) noreply at issues.asterisk.org
Wed Dec 16 04:23:17 CST 2020


     [ https://issues.asterisk.org/jira/browse/ASTERISK-29195?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Flamur Dervishi updated ASTERISK-29195:
---------------------------------------

    Status: Waiting for Feedback  (was: Waiting for Feedback)

Below the full trace of AMI events.

Event: Newchannel
Privilege: call,all
Timestamp: 1608113753.510803
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 1
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.514586
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 1
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Extension: 400
Application: Verbose
AppData: 2,"Zoiper" <6005> entering Support queue

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.514893
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 2
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Extension: 400
Application: Set
AppData: UCID=

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.515169
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 3
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Extension: 400
Application: GotoIf
AppData: 1?generateUCID:readUCID

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.515356
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 4
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Extension: 400
Application: NoOp
AppData: Generating UCID

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.515515
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 5
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Extension: 400
Application: Set
AppData: UID_PART=000002578

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.515719
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 6
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Extension: 400
Application: Set
AppData: UCID=00001025781608113753

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.515958
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 7
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Extension: 400
Application: MixMonitor
AppData: /records/2020/12/16/00001025781608113753.wav,b

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.522143
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 8
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Extension: 400
Application: Set
AppData: AUTO_ANSWER=false

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.522165
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 9
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Extension: 400
Application: Set
AppData: AUTO_ANSWER_TIME=5

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.522183
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 10
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Extension: 400
Application: Set
AppData: HOLDABLE_CALL=true

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.522201
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 11
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Extension: 400
Application: Set
AppData: TRANSFERABLE_CALL=false

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.522218
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 12
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Extension: 400
Application: Set
AppData: CDR(ucid)=00001025781608113753

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.522630
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Extension: 400
Application: Queue
AppData: Support,b(set-call-to-agent-headers^s^1(false,5,true,false,,00001025781608113753))

Event: DeviceStateChange
Privilege: call,all
Timestamp: 1608113753.524626
Device: Queue:Support_avail
State: INUSE

Event: DeviceStateChange
Privilege: call,all
Timestamp: 1608113753.524638
Device: Queue:Support
State: RINGING

Event: QueueCallerJoin
Privilege: agent,all
Timestamp: 1608113753.524653
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Queue: Support
Position: 1
Count: 1

Event: MusicOnHoldStart
Privilege: call,all
Timestamp: 1608113753.527294
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Class: default

Event: Newchannel
Privilege: call,all
Timestamp: 1608113753.533087
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: <unknown>
CallerIDName: <unknown>
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: s
Priority: 1
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.533103
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: s
Priority: 1
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: AppQueue
AppData: (Outgoing Line)

Event: NewCallerid
Privilege: call,all
Timestamp: 1608113753.533111
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: s
Priority: 1
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
CID-CallingPres: 0 (Presentation Allowed, Not Screened)

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.533204
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 1
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: GotoIf
AppData: 1?2:4

Event: NewConnectedLine
Privilege: call,all
Timestamp: 1608113753.533210
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 1
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.533218
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 2
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: NoOp
AppData: Setting call to agent Auto-Answer header: false

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.533226
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 3
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: Set
AppData: PJSIP_HEADER(add,X-Auto-Answer)=false

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.533640
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 4
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: NoOp
AppData: Finish if_set-call-to-agent-headers_14

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.533653
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 5
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: GotoIf
AppData: 1?6:8

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.533661
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 6
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: NoOp
AppData: Setting call to agent Auto-Answer Time header: 5

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.533669
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 7
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: Set
AppData: PJSIP_HEADER(add,X-Auto-Answer-Time)=5

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.533918
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 8
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: NoOp
AppData: Finish if_set-call-to-agent-headers_15

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.533930
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 9
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: GotoIf
AppData: 1?10:12

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.533938
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 10
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: NoOp
AppData: Setting call to agent Holdable Call header: true

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.533946
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 11
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: Set
AppData: PJSIP_HEADER(add,X-Holdable-Call)=true

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.534208
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 12
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: NoOp
AppData: Finish if_set-call-to-agent-headers_16

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.534220
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 13
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: GotoIf
AppData: 1?14:16

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.534229
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 14
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: NoOp
AppData: Setting call to agent Transferable Call header: false

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.534236
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 15
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: Set
AppData: PJSIP_HEADER(add,X-Transferable-Call)=false

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.534627
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 16
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: NoOp
AppData: Finish if_set-call-to-agent-headers_17

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.534640
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 17
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: GotoIf
AppData: 0?18:20

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.534648
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 20
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: NoOp
AppData: Finish if_set-call-to-agent-headers_18

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.534657
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 21
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: GotoIf
AppData: 1?22:24

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.534665
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 22
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: NoOp
AppData: Setting call to agent UCID header: 00001025781608113753

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.534673
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 23
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: Set
AppData: PJSIP_HEADER(add,X-UCID)=00001025781608113753

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.536295
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 24
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: NoOp
AppData: Finish if_set-call-to-agent-headers_19

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.536311
Channel: PJSIP/1004-000000fb
ChannelState: 0
ChannelStateDesc: Down
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: set-call-to-agent-headers
Exten: s
Priority: 25
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: s
Application: Return
AppData:

Event: AgentCalled
Privilege: agent,all
Timestamp: 1608113753.536403
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
DestChannel: PJSIP/1004-000000fb
DestChannelState: 0
DestChannelStateDesc: Down
DestCallerIDNum: 400
DestCallerIDName: <unknown>
DestConnectedLineNum: 6005
DestConnectedLineName: Zoiper
DestLanguage: en
DestAccountCode:
DestContext: internal
DestExten: 400
DestPriority: 1
DestUniqueid: 1608113753.1923
DestLinkedid: 1608113753.1921
Queue: Support
Interface: PJSIP/1004
MemberName: PJSIP/1004

Event: DialBegin
Privilege: call,all
Timestamp: 1608113753.536416
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
DestChannel: PJSIP/1004-000000fb
DestChannelState: 0
DestChannelStateDesc: Down
DestCallerIDNum: 400
DestCallerIDName: <unknown>
DestConnectedLineNum: 6005
DestConnectedLineName: Zoiper
DestLanguage: en
DestAccountCode:
DestContext: set-call-to-agent-headers
DestExten: s
DestPriority: 25
DestUniqueid: 1608113753.1923
DestLinkedid: 1608113753.1921
DialString: PJSIP/1004

Event: NewConnectedLine
Privilege: call,all
Timestamp: 1608113753.537790
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: 400
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921

Event: Newstate
Privilege: call,all
Timestamp: 1608113753.604497
Channel: PJSIP/1004-000000fb
ChannelState: 5
ChannelStateDesc: Ringing
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 1
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921

Event: Newexten
Privilege: dialplan,all
Timestamp: 1608113753.604509
Channel: PJSIP/1004-000000fb
ChannelState: 5
ChannelStateDesc: Ringing
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 1
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Extension: 400
Application: AppQueue
AppData: (Outgoing Line)

Event: DialState
Privilege: call,all
Timestamp: 1608113753.604538
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: 400
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
DestChannel: PJSIP/1004-000000fb
DestChannelState: 5
DestChannelStateDesc: Ringing
DestCallerIDNum: 400
DestCallerIDName: <unknown>
DestConnectedLineNum: 6005
DestConnectedLineName: Zoiper
DestLanguage: en
DestAccountCode:
DestContext: internal
DestExten: 400
DestPriority: 1
DestUniqueid: 1608113753.1923
DestLinkedid: 1608113753.1921
DialStatus: RINGING

Event: DialState
Privilege: call,all
Timestamp: 1608113753.604550
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: 400
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
DestChannel: PJSIP/1004-000000fb
DestChannelState: 5
DestChannelStateDesc: Ringing
DestCallerIDNum: 400
DestCallerIDName: <unknown>
DestConnectedLineNum: 6005
DestConnectedLineName: Zoiper
DestLanguage: en
DestAccountCode:
DestContext: internal
DestExten: 400
DestPriority: 1
DestUniqueid: 1608113753.1923
DestLinkedid: 1608113753.1921
DialStatus: RINGING

Event: DeviceStateChange
Privilege: call,all
Timestamp: 1608113753.607519
Device: PJSIP/1004
State: RINGING

Event: QueueMemberStatus
Privilege: agent,all
Timestamp: 1608113753.607689
Queue: Support
MemberName: PJSIP/1004
Interface: PJSIP/1004
StateInterface: PJSIP/1004
Membership: dynamic
Penalty: 0
CallsTaken: 10
LastCall: 1608113331
LastPause: 1608111903
InCall: 0
Status: 6
Paused: 0
PausedReason:
Ringinuse: 0
Wrapuptime: 0

Event: QueueMemberStatus
Privilege: agent,all
Timestamp: 1608113753.607707
Queue: Finance
MemberName: PJSIP/1004
Interface: PJSIP/1004
StateInterface: PJSIP/1004
Membership: dynamic
Penalty: 0
CallsTaken: 10
LastCall: 1608113331
LastPause: 1608111903
InCall: 0
Status: 6
Paused: 0
PausedReason:
Ringinuse: 0
Wrapuptime: 0

Event: DeviceStateChange
Privilege: call,all
Timestamp: 1608113753.607715
Device: Queue:Finance_avail
State: INUSE

Event: QueueMemberStatus
Privilege: agent,all
Timestamp: 1608113753.607725
Queue: Proof Fr
MemberName: PJSIP/1004
Interface: PJSIP/1004
StateInterface: PJSIP/1004
Membership: dynamic
Penalty: 0
CallsTaken: 10
LastCall: 1608113331
LastPause: 1608111903
InCall: 0
Status: 6
Paused: 0
PausedReason:
Ringinuse: 1
Wrapuptime: 0

Event: DeviceStateChange
Privilege: call,all
Timestamp: 1608113753.607732
Device: Queue:Proof Fr_avail
State: NOT_INUSE

Event: Newstate
Privilege: call,all
Timestamp: 1608113756.978412
Channel: PJSIP/1004-000000fb
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 1
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921

Event: DialEnd
Privilege: call,all
Timestamp: 1608113756.978441
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: 400
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
DestChannel: PJSIP/1004-000000fb
DestChannelState: 6
DestChannelStateDesc: Up
DestCallerIDNum: 400
DestCallerIDName: <unknown>
DestConnectedLineNum: 6005
DestConnectedLineName: Zoiper
DestLanguage: en
DestAccountCode:
DestContext: internal
DestExten: 400
DestPriority: 1
DestUniqueid: 1608113753.1923
DestLinkedid: 1608113753.1921
DialStatus: ANSWER

Event: MusicOnHoldStop
Privilege: call,all
Timestamp: 1608113756.978451
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: 400
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921

Event: DeviceStateChange
Privilege: call,all
Timestamp: 1608113756.978459
Device: Queue:Support
State: NOT_INUSE

Event: QueueCallerLeave
Privilege: agent,all
Timestamp: 1608113756.978474
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: 400
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Queue: Support
Position: 1
Count: 0

Event: DeviceStateChange
Privilege: call,all
Timestamp: 1608113756.984584
Device: PJSIP/1004
State: INUSE

Event: QueueMemberStatus
Privilege: agent,all
Timestamp: 1608113756.984901
Queue: Support
MemberName: PJSIP/1004
Interface: PJSIP/1004
StateInterface: PJSIP/1004
Membership: dynamic
Penalty: 0
CallsTaken: 10
LastCall: 1608113331
LastPause: 1608111903
InCall: 0
Status: 2
Paused: 0
PausedReason:
Ringinuse: 0
Wrapuptime: 0

Event: QueueMemberStatus
Privilege: agent,all
Timestamp: 1608113756.984919
Queue: Finance
MemberName: PJSIP/1004
Interface: PJSIP/1004
StateInterface: PJSIP/1004
Membership: dynamic
Penalty: 0
CallsTaken: 10
LastCall: 1608113331
LastPause: 1608111903
InCall: 0
Status: 2
Paused: 0
PausedReason:
Ringinuse: 0
Wrapuptime: 0

Event: QueueMemberStatus
Privilege: agent,all
Timestamp: 1608113756.984931
Queue: Proof Fr
MemberName: PJSIP/1004
Interface: PJSIP/1004
StateInterface: PJSIP/1004
Membership: dynamic
Penalty: 0
CallsTaken: 10
LastCall: 1608113331
LastPause: 1608111903
InCall: 0
Status: 2
Paused: 0
PausedReason:
Ringinuse: 1
Wrapuptime: 0

Event: AgentConnect
Privilege: agent,all
Timestamp: 1608113756.991582
Channel: PJSIP/6005-000000fa
ChannelState: 4
ChannelStateDesc: Ring
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: 400
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
DestChannel: PJSIP/1004-000000fb
DestChannelState: 6
DestChannelStateDesc: Up
DestCallerIDNum: 400
DestCallerIDName: <unknown>
DestConnectedLineNum: 6005
DestConnectedLineName: Zoiper
DestLanguage: en
DestAccountCode:
DestContext: internal
DestExten: 400
DestPriority: 1
DestUniqueid: 1608113753.1923
DestLinkedid: 1608113753.1921
Queue: Support
Interface: PJSIP/1004
MemberName: PJSIP/1004
HoldTime: 3
RingTime: 3

Event: Newstate
Privilege: call,all
Timestamp: 1608113756.991600
Channel: PJSIP/6005-000000fa
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: 400
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921

Event: BridgeCreate
Privilege: call,all
Timestamp: 1608113756.992341
BridgeUniqueid: 9e602707-3ba1-4537-ab64-5a17892be121
BridgeType: basic
BridgeTechnology: simple_bridge
BridgeCreator: <unknown>
BridgeName: <unknown>
BridgeNumChannels: 0
BridgeVideoSourceMode: none

Event: DeviceStateChange
Privilege: call,all
Timestamp: 1608113756.994034
Device: PJSIP/6005
State: INUSE

Event: BridgeEnter
Privilege: call,all
Timestamp: 1608113756.996825
BridgeUniqueid: 9e602707-3ba1-4537-ab64-5a17892be121
BridgeType: basic
BridgeTechnology: simple_bridge
BridgeCreator: <unknown>
BridgeName: <unknown>
BridgeNumChannels: 1
BridgeVideoSourceMode: none
Channel: PJSIP/1004-000000fb
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 1
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921

Event: BridgeEnter
Privilege: call,all
Timestamp: 1608113756.997099
BridgeUniqueid: 9e602707-3ba1-4537-ab64-5a17892be121
BridgeType: basic
BridgeTechnology: simple_bridge
BridgeCreator: <unknown>
BridgeName: <unknown>
BridgeNumChannels: 2
BridgeVideoSourceMode: none
Channel: PJSIP/6005-000000fa
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: 400
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921

Event: Hold
Privilege: call,all
Timestamp: 1608113762.816261
Channel: PJSIP/6005-000000fa
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: 400
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
MusicClass: default

Event: DeviceStateChange
Privilege: call,all
Timestamp: 1608113762.816733
Device: PJSIP/1004
State: ONHOLD

Event: MusicOnHoldStart
Privilege: call,all
Timestamp: 1608113762.817002
Channel: PJSIP/1004-000000fb
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 1
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Class: default

Event: QueueMemberStatus
Privilege: agent,all
Timestamp: 1608113762.817025
Queue: Support
MemberName: PJSIP/1004
Interface: PJSIP/1004
StateInterface: PJSIP/1004
Membership: dynamic
Penalty: 0
CallsTaken: 10
LastCall: 1608113331
LastPause: 1608111903
InCall: 1
Status: 8
Paused: 0
PausedReason:
Ringinuse: 0
Wrapuptime: 0

Event: QueueMemberStatus
Privilege: agent,all
Timestamp: 1608113762.817039
Queue: Finance
MemberName: PJSIP/1004
Interface: PJSIP/1004
StateInterface: PJSIP/1004
Membership: dynamic
Penalty: 0
CallsTaken: 10
LastCall: 1608113331
LastPause: 1608111903
InCall: 0
Status: 8
Paused: 0
PausedReason:
Ringinuse: 0
Wrapuptime: 0

Event: QueueMemberStatus
Privilege: agent,all
Timestamp: 1608113762.817052
Queue: Proof Fr
MemberName: PJSIP/1004
Interface: PJSIP/1004
StateInterface: PJSIP/1004
Membership: dynamic
Penalty: 0
CallsTaken: 10
LastCall: 1608113331
LastPause: 1608111903
InCall: 0
Status: 8
Paused: 0
PausedReason:
Ringinuse: 1
Wrapuptime: 0

Event: Unhold
Privilege: call,all
Timestamp: 1608113766.114766
Channel: PJSIP/6005-000000fa
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: 400
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921

Event: MusicOnHoldStop
Privilege: call,all
Timestamp: 1608113766.114838
Channel: PJSIP/1004-000000fb
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 1
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921

Event: DeviceStateChange
Privilege: call,all
Timestamp: 1608113766.117693
Device: PJSIP/1004
State: INUSE

Event: QueueMemberStatus
Privilege: agent,all
Timestamp: 1608113766.117906
Queue: Support
MemberName: PJSIP/1004
Interface: PJSIP/1004
StateInterface: PJSIP/1004
Membership: dynamic
Penalty: 0
CallsTaken: 10
LastCall: 1608113331
LastPause: 1608111903
InCall: 1
Status: 2
Paused: 0
PausedReason:
Ringinuse: 0
Wrapuptime: 0

Event: QueueMemberStatus
Privilege: agent,all
Timestamp: 1608113766.117939
Queue: Finance
MemberName: PJSIP/1004
Interface: PJSIP/1004
StateInterface: PJSIP/1004
Membership: dynamic
Penalty: 0
CallsTaken: 10
LastCall: 1608113331
LastPause: 1608111903
InCall: 0
Status: 2
Paused: 0
PausedReason:
Ringinuse: 0
Wrapuptime: 0

Event: QueueMemberStatus
Privilege: agent,all
Timestamp: 1608113766.117951
Queue: Proof Fr
MemberName: PJSIP/1004
Interface: PJSIP/1004
StateInterface: PJSIP/1004
Membership: dynamic
Penalty: 0
CallsTaken: 10
LastCall: 1608113331
LastPause: 1608111903
InCall: 0
Status: 2
Paused: 0
PausedReason:
Ringinuse: 1
Wrapuptime: 0

Event: HangupRequest
Privilege: call,all
Timestamp: 1608113768.210448
Channel: PJSIP/6005-000000fa
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: 400
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Cause: 16

Event: BridgeLeave
Privilege: call,all
Timestamp: 1608113768.211282
BridgeUniqueid: 9e602707-3ba1-4537-ab64-5a17892be121
BridgeType: basic
BridgeTechnology: simple_bridge
BridgeCreator: <unknown>
BridgeName: <unknown>
BridgeNumChannels: 1
BridgeVideoSourceMode: none
Channel: PJSIP/6005-000000fa
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: 400
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921

Event: BridgeLeave
Privilege: call,all
Timestamp: 1608113768.211294
BridgeUniqueid: 9e602707-3ba1-4537-ab64-5a17892be121
BridgeType: basic
BridgeTechnology: simple_bridge
BridgeCreator: <unknown>
BridgeName: <unknown>
BridgeNumChannels: 0
BridgeVideoSourceMode: none
Channel: PJSIP/1004-000000fb
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 1
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921

Event: BridgeDestroy
Privilege: call,all
Timestamp: 1608113768.211303
BridgeUniqueid: 9e602707-3ba1-4537-ab64-5a17892be121
BridgeType: basic
BridgeTechnology: simple_bridge
BridgeCreator: <unknown>
BridgeName: <unknown>
BridgeNumChannels: 0
BridgeVideoSourceMode: none

Event: Hangup
Privilege: call,all
Timestamp: 1608113768.213489
Channel: PJSIP/1004-000000fb
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 400
CallerIDName: <unknown>
ConnectedLineNum: 6005
ConnectedLineName: Zoiper
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 1
Uniqueid: 1608113753.1923
Linkedid: 1608113753.1921
Cause: 16
Cause-txt: Normal Clearing

Event: AgentComplete
Privilege: agent,all
Timestamp: 1608113768.214071
Channel: PJSIP/6005-000000fa
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: 400
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
DestChannel: PJSIP/1004-000000fb
DestChannelState: 6
DestChannelStateDesc: Up
DestCallerIDNum: 400
DestCallerIDName: <unknown>
DestConnectedLineNum: 6005
DestConnectedLineName: Zoiper
DestLanguage: en
DestAccountCode:
DestContext: internal
DestExten: 400
DestPriority: 1
DestUniqueid: 1608113753.1923
DestLinkedid: 1608113753.1921
Queue: Support
Interface: PJSIP/1004
MemberName: PJSIP/1004
HoldTime: 3
TalkTime: 12
Reason: caller

Event: SoftHangupRequest
Privilege: call,all
Timestamp: 1608113768.214479
Channel: PJSIP/6005-000000fa
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: 400
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Cause: 16

Event: Hangup
Privilege: call,all
Timestamp: 1608113768.214941
Channel: PJSIP/6005-000000fa
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 6005
CallerIDName: Zoiper
ConnectedLineNum: 400
ConnectedLineName: <unknown>
Language: en
AccountCode:
Context: internal
Exten: 400
Priority: 13
Uniqueid: 1608113753.1921
Linkedid: 1608113753.1921
Cause: 16
Cause-txt: Normal Clearing

Event: Cdr
Privilege: cdr,all
Timestamp: 1608113768.216821
AccountCode:
Source: 6005
Destination: 400
DestinationContext: internal
CallerID: "Zoiper" <6005>
Channel: PJSIP/6005-000000fa
DestinationChannel: PJSIP/1004-000000fb
LastApplication: Queue
LastData: Support,b(set-call-to-agent-headers^s^1(false,5,true,false,,0000102578160811375
StartTime: 2020-12-16 11:15:53
AnswerTime: 2020-12-16 11:15:56
EndTime: 2020-12-16 11:16:08
Duration: 14
BillableSeconds: 11
Disposition: ANSWERED
AMAFlags: DOCUMENTATION
UniqueID: 1608113753.1921
UserField:

Event: DeviceStateChange
Privilege: call,all
Timestamp: 1608113768.216961
Device: PJSIP/1004
State: NOT_INUSE

Event: QueueMemberStatus
Privilege: agent,all
Timestamp: 1608113768.217031
Queue: Support
MemberName: PJSIP/1004
Interface: PJSIP/1004
StateInterface: PJSIP/1004
Membership: dynamic
Penalty: 0
CallsTaken: 11
LastCall: 1608113768
LastPause: 1608111903
InCall: 0
Status: 1
Paused: 0
PausedReason:
Ringinuse: 0
Wrapuptime: 0

Event: DeviceStateChange
Privilege: call,all
Timestamp: 1608113768.217044
Device: Queue:Support_avail
State: NOT_INUSE

Event: QueueMemberStatus
Privilege: agent,all
Timestamp: 1608113768.217056
Queue: Finance
MemberName: PJSIP/1004
Interface: PJSIP/1004
StateInterface: PJSIP/1004
Membership: dynamic
Penalty: 0
CallsTaken: 11
LastCall: 1608113768
LastPause: 1608111903
InCall: 0
Status: 1
Paused: 0
PausedReason:
Ringinuse: 0
Wrapuptime: 0

Event: DeviceStateChange
Privilege: call,all
Timestamp: 1608113768.217065
Device: Queue:Finance_avail
State: NOT_INUSE

Event: QueueMemberStatus
Privilege: agent,all
Timestamp: 1608113768.217076
Queue: Proof Fr
MemberName: PJSIP/1004
Interface: PJSIP/1004
StateInterface: PJSIP/1004
Membership: dynamic
Penalty: 0
CallsTaken: 11
LastCall: 1608113768
LastPause: 1608111903
InCall: 0
Status: 1
Paused: 0
PausedReason:
Ringinuse: 1
Wrapuptime: 0

Event: DeviceStateChange
Privilege: call,all
Timestamp: 1608113768.217084
Device: Queue:Proof Fr_avail
State: INUSE

Event: DeviceStateChange
Privilege: call,all
Timestamp: 1608113768.219807
Device: PJSIP/6005
State: NOT_INUSE


> AMI QueueMemberStatus event property "InCall" not updated
> ---------------------------------------------------------
>
>                 Key: ASTERISK-29195
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29195
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 16.15.0
>         Environment: Debian 10, x64 Asterisk 16.15.0
>            Reporter: Flamur Dervishi
>            Assignee: Flamur Dervishi
>            Severity: Minor
>
> We are building a web interface for displaying queues and their members. In order to track the current status of a member we are listening for the event "QueueMemberStatus". 
> https://wiki.asterisk.org/wiki/display/AST/Asterisk+16+ManagerEvent_QueueMemberStatus
> This event has a property called "InCall" which according to the documentation tells if a member is currently in call or not.
> InCall - Set to 1 if member is in call. Set to 0 after LastCall time is updated.
> When a call is received in this queue, asterisk generates a QueueMemberStatus event, but eventhough the member now is in call, the event property "InCall" is still 0.
> Event: QueueMemberStatus
> Privilege: agent,all
> Timestamp: 1607091943.951917
> Queue: Support
> MemberName: PJSIP/1004
> Interface: PJSIP/1004
> StateInterface: PJSIP/1004
> Membership: dynamic
> Penalty: 0
> CallsTaken: 3
> LastCall: 1607086469
> LastPause: 1607086441
> InCall: 0
> Status: 2
> Paused: 0
> PausedReason:
> Ringinuse: 0
> Wrapuptime: 0
>  
> I can confirm that the member is indeed in call also by looking at the Status property of this event: Status: 2 , meaning IN_USE. 



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