[asterisk-bugs] [JIRA] (ASTERISK-29199) Queue weight and paused members issue. Calls not connected
Asterisk Team (JIRA)
noreply at issues.asterisk.org
Tue Dec 8 02:50:17 CST 2020
[ https://issues.asterisk.org/jira/browse/ASTERISK-29199?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Asterisk Team updated ASTERISK-29199:
-------------------------------------
Assignee: Asterisk Team (was: EDV O-TON)
Status: Triage (was: Waiting for Feedback)
> Queue weight and paused members issue. Calls not connected
> ----------------------------------------------------------
>
> Key: ASTERISK-29199
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-29199
> Project: Asterisk
> Issue Type: Bug
> Security Level: None
> Components: .Release/Targets
> Affects Versions: 16.15.0, 18.1.0
> Environment: Ubuntu 20.04, Ubuntu 18.04 both with latest patches
> Reporter: EDV O-TON
> Assignee: Asterisk Team
> Severity: Minor
>
> Agent has two queues A and B
> Queue A has a higher weight ( e.g. 66) than queue B (e.g. 65).
> The queue A gets a call while the agent is on call. The agent is manually paused in Queue A but not in Queue B. After the agent hangup his active call another call for queue B gets in. This one isn't transferred to the agent until the call in queue A is connected to another agent or the caller quits.
> A test with weights vice versa worked as expected and the call ist immediately connected to the agent
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