[asterisk-bugs] [JIRA] (ASTERISK-29199) Queue weight and paused members issue. Calls not connected
EDV O-TON (JIRA)
noreply at issues.asterisk.org
Mon Dec 7 07:01:17 CST 2020
EDV O-TON created ASTERISK-29199:
------------------------------------
Summary: Queue weight and paused members issue. Calls not connected
Key: ASTERISK-29199
URL: https://issues.asterisk.org/jira/browse/ASTERISK-29199
Project: Asterisk
Issue Type: Bug
Security Level: None
Components: .Release/Targets
Affects Versions: 18.1.0, 16.15.0
Environment: Ubuntu 20.04, Ubuntu 18.04 both with latest patches
Reporter: EDV O-TON
Severity: Minor
Agent has two queues A and B
Queue A has a weight of 66 and queue B of 65.
The queue A gets a call while the agent is on call. The agent is manually paused in Queue A but not in Queue B. After the agent hangup his active call another call for queue B gets in. This one isn't transferred to the agent until the call in queue A is connected to another agent or the caller quits.
A test with weights vice versa worked as expected and the call ist immediately connected to the agent
--
This message was sent by Atlassian JIRA
(v6.2#6252)
More information about the asterisk-bugs
mailing list