[asterisk-bugs] [JIRA] (ASTERISK-28839) Sporadic crashes with Segmentation fault

[George Joseph (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-28839?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

George Joseph updated ASTERISK-28839:
-------------------------------------

    Assignee: Joeran Vinzens
      Status: Waiting for Feedback  (was: Triage)

Hi Joeran,

The full backtraces are going to be needed for this issue.  If you can run {{ast_coredumper --tarball-coredumps --no-default-search <path_to_existing_coredump>}} you'll get a tarball that includes the coredump itself, the text output files and the asterisk binaries.  This way we can examine the memory of the process as it was at the time of the crash.

The tarball will probably be quite large and, as you said, would contain sensitive information,  so if you could upload it to Google Drive, Dropbox, etc and send the link to asteriskteam at digium.com that's be great.  Use the subject "ASTERISK-28839 Coredump Files".  Once we download them, we'll let you know and you can remove the file from your hosting service.

Thanks.


> Sporadic crashes with Segmentation fault
> ----------------------------------------
>
>                 Key: ASTERISK-28839
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28839
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Core/General
>    Affects Versions: 17.3.0
>         Environment: Asterisk 17.3 is build from github branch 17.3 running on Debian buster
>            Reporter: Joeran Vinzens
>            Assignee: Joeran Vinzens
>         Attachments: core_asterisk_32124_11_113_1587025086-locks.txt, core_asterisk_32124_11_113_1587025086-thread1.txt
>
>
> We are facing crashes (about twice a week on each system) and so far we do not know why this happens. We have now enabled core dumps so we could see something (we are unfortunately the wrong people)
> Asterisk is connected to an FastAGI running locally on the same machine and there are some Perl AGI scripts triggered by Asterisk Dialplan.
> The PJSIP conf is quite small since we just have a couple of endpoints (Registration and stuff is done by Kamailio (SBC))



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