[asterisk-bugs] [JIRA] (ASTERISK-28701) app_queue: Core reload resets queue stats, even when keepstats=yes

[Chano Klinck Andersen (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-28701?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Chano Klinck Andersen updated ASTERISK-28701:
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    Comment: was deleted

(was: I have an issue I think is related to this one. That whenever we reload the queues, after updating queues.conf, some queues loose some of the members. The members lost are the same, every time, however, when adding a new queue or removing one, the members lost and queues affected changes.

Members in the queue are not listed in queues.conf, but login and out of the queues. Also persistentmembers are set to yes.

It only happens if the timestamp of queues.conf has changed, not if I just do a reload ('core reload' and 'queue reload all' being the ones tested) with no changes to the timestamp of the file. )

> app_queue: Core reload resets queue stats, even when keepstats=yes
> ------------------------------------------------------------------
>
>                 Key: ASTERISK-28701
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28701
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 16.7.0
>         Environment: Centos 7 x64
>            Reporter: Luke Escude
>            Severity: Minor
>
> Hello - When keepstats=yes in queues.conf (under general), the overall stats for each queue are kept after issuing a core reload: Avg talk time, hold time, call quantity, etc.
> However, the per-agent call stats (# calls taken, last call taken) get cleared out.
> This seems to go against the purpose of the keepstats directive.
> Expected results: Keepstats would keep stats ;)



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