[asterisk-bugs] [JIRA] (ASTERISK-28559) Making Asterisk work with Amtelco Genesis Software

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28559?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=248170#comment-248170 ] 

Asterisk Team commented on ASTERISK-28559:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

Please note that once your issue enters an open state it has been accepted. As Asterisk is an open source project there is no guarantee or timeframe on when your issue will be looked into. If you need expedient resolution you will need to find and pay a suitable developer. Asking for an update on your issue will not yield any progress on it and will not result in a response. All updates are posted to the issue when they occur.

> Making Asterisk work with Amtelco Genesis Software
> --------------------------------------------------
>
>                 Key: ASTERISK-28559
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28559
>             Project: Asterisk
>          Issue Type: Information Request
>      Security Level: None
>          Components: Documentation
>    Affects Versions: 16.6.0
>         Environment: Asterisk installed on Amtelco Genesis software
>            Reporter: Barry Krawchuk
>
> We upgraded to a new software system from Amtelco called Genesis.  Amtelco manufactures and develops calll center hardware and software for 40 years in the US.  The recent software uses Astrisk within their system but it does not allow full functions of any IP phones put in the system. 
> I need someone to help me or Amtelco to get a solution so we can have a full function PBX.
> I am not sure of what version they are using.



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